5901 Duke St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Superb Technician
Mohammed A. was very professional, polite, and knowledgeable. He is a credit to your company.
Susan C, Springfield, VA
Elio G
Very professional, quick service, explained everything and answered all questions asked.
Irina B, Burke, VA
Thank you!
Madjid did a great job. He diagnosed the problem and order the parts. Once the parts arrived, he came over and completed the work. Fridge is all fixed up. Professional, quick, and very pleasant. Hope my fridge doesn't break again, but if it does, I'll be happy to see Madjid at my door. Thanks!
Meg S, Dumfries, VA
Feedback on service provider
The Service repairman was outstanding and very professional in all aspects of his job.
Richard S, Springfield, VA
Excellent Service
We have had a problem with are Refrigerator and Freezer not holding temperature. Over the years we have had several service calls. We have had the gaskets replaced. It was not until yesterday that Hanif told us how the unit self defrosts every 8 hours. Wish someone would have explained this a lot earlier in the process. Really appreciate his work.
Paul R, Springfield, VA
Professional
Professional
Garland G, Woodbridge, VA
Washer making strange noise
Very informative, on time, friendly, knowledgeable. Explained a lot about the newer washers so I have a better understanding of what is normal or what to expect. Thank you.
Sebben/Toni Jones, Dumfries, VA
Great service!!
Abdul is very professional and very helpful. He explained how to make my appliances last longer.
Chan P, Springfield, VA
HVAC Whisperer
Solomon was extremely proactive and helpful in fixing my HVAC unit. At the end of the day, my system is a physical system and Solomon was able to "hear" what the problem was. Solomon is a lifesaver. Thank you!!!
JM, Burke, VA
Repair Washing Machine
On the third service call Abdul the technician finally diagnosed the problem replaced the computer related parts and got us up and going quickly. The first two service men did a quick fix which did not address the problem. Abdul immediately knew what the issue was. Thank you for your expertise.
Ann P, Alexandria, VA
