754 S State St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sears is a ripoff
Juan did great- the diagnostic fee you charged for two separate work orders in one visit is a scam. I will not be returning.
Ben W, Chicago, IL
Customer service response - Dear Ben thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on October 16, 2023
The problem with the dish washer is not fixed.
The technician is not skilled enough to repair Bosch dish washers, his familiarity with the washing machine is pathetic. He did not fix the defect, made the machine's condition worse.
Antony T, Chicago, IL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{[email protected]}} . We look forward to hearing from you.
Sears Home Services on October 13, 2023
Bad service
Not good , still the dishwasher on heavy wash is not working. The technician did not have the insurance with him so he could not fix anything just said everything is ok.
Elsovan N, Chicago, IL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on September 05, 2023
Not his fault…
Second time Sears scheduled a technician to come to my house, without the necessary (pre-communicated) equipment. Technician was pleasant and professional but his company caused me extra lost days in a hot house…TWICE.
David P, Chicago, IL
Customer service response - We apologize for the difficulties your recent service has caused. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 22, 2023
Still not repaired.
The refrigerator still does not work. How do I get you to come back and fix it?
William I, Bountiful, UT
Customer service response - We are sorry to hear you did not have the service experience expected.We will share your experience with our service team.
Sears Home Services on August 04, 2023
