6001 W Waco Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
lori M
Excellent and very professional.
Customer service response - Thank you for your positive feedback, Lori! We're glad to hear you were pleased with our excellent and professional service.
Sears Home Services on May 13, 2025
Lori B
The service tech was very pleasant to work with, he was great at communicating when he would arrive and was very efficient in our repairs. He did 2 service calls at my home for our kitchen stove, he fixed it to work until new parts came in, which came in within a few days, then he came right back to install them and my stove is like new again. Great service!
Customer service response - Thank you for your positive feedback, Lori! We're glad to hear you were pleased with the efficient and communicative service from our technician for your kitchen stove.
Sears Home Services on May 13, 2025
Lupe M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 12, 2025
George H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 12, 2025
Susan W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 12, 2025
Patti B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 07, 2025
Don G
Tech was here first thing in the morning, diagnosed and had it repaired in 1hour. Pleasant young man too.
Customer service response - Thank you for your positive feedback, Don! We're glad to hear you were pleased with the prompt and pleasant service from our technician.
Sears Home Services on May 04, 2025
Terry J
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 30, 2025
Jerry M
Shannon was great. Very thorough, efficient and clearly explained all of his work and any of his recommendations. I would recommend him highly
Customer service response - Thank you for your positive feedback, Jerry! We're glad to hear you were pleased with Shannon's thorough and efficient service.
Sears Home Services on April 30, 2025
Johnny L
So I have to say your technician was exceptional, and I was very impressed with him but your service that the company (SEARS) THAT IS, IS A RIP OFF). I would recommend your technician to any one; but absolutely would not recommend your company (SEARS) To anyone at all. What happened, you use to be an American staple. So again your technician was excellent so don't go blaming this review on him. You as a company need to step up and do not blame it on your employees. Your prices are outrageous and Iam willing to bet your employees are still struggling to make ends meet. So all and all SEARS needs to step it up and stop profiting from the backs of your employees
Customer service response - Thank you for your feedback, Johnny. We're glad you were impressed with our technician, but we're sorry to hear about your concerns with our pricing and company practices.
Sears Home Services on April 29, 2025
