6909 N Loop 1604 E Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator
Jorge was on time a did a great job installing the ice maker and getting me a good price. I would recommend him to anyone needing repairs.
Felix K, San Antonio, TX
HVAC service
Prompt, polite, and knowledgeable!! We'll definitely use them again in the future
Floyd D, Windcrest, TX
Highly recommend.
Very knowledgeable and friendly. Gave us good advice on other appliances.
Jim R, New Braunfels, TX
Repair
Awesome job thank you 👏 I can see inside my refrigerator now
Joseph C, New Braunfels, TX
Refrigerator repair
Eduardo did an outstanding job. He was very professional, knowledgeable and explained everything he was going to do. Great job!!!
Richard S, Seguin, TX
Washerrepair
Came during assigned time, worked efficiently, was friendly and helpful. Couldn't have asked for better! Great job!
Cathy T, San Antonio, TX
Refrigerador
Great service provided by Repairman. He knew exactly what was wrong with the refrigerator. He got the part and fixed in no time. Excellent,professional and friendly service. I can always rely on Sears repairman. Thank you so much.
Maria Q, San Antonio, TX
Very Professional
Very professional. Explained the process as he worked and overall just pleasant and kind. Very considerate in his working space not to damage or dirty the area beyond the repair.
Dionne H, New Braunfels, TX
Great tech
Jorge was friendly and knowledgeable and left everything better than it was before. Our fridge has become one our biggest regrets and folks like Jorge that take the time to explain what's happened.
Sandra B, Garden Ridge, TX
Finally someone was able to provide part and after 2 month
Was extremely disappointed & Frustrated after three other technicians were scheduled to come to House and repair refrigerator. Aug 13 Parts were ordered, but one was on back order then order was canceled because Part was no longer available. After more than 10 calls, a claim # was issues to replace refrig. Next thing I hear is technician is on his way to install parts. Jorge P called house, I explained one part was missing which he stated ""I have one on the truck". REALLY why have I been waiting another month for this part? Jorge arrived at house Oct 9 and replaced all three parts with in one hour! He was very professional and apologized for the lousy service I had gotten in the last two months. You need more people like him that take their job Seriously and take care of their customers. Two month, (2 months) numerous run around, louse customer support, finally a technician that provided outstanding service. Thank you Jorge P.
James F, San Antonio, TX
