6909 N Loop 1604 E Reviews
Showing most recent reviews from verified customers of Sears Home Services
Awesome Service
I mentioned this is my 3rd time calling someone to fix my water dispenser and hopefully he can fix it and he did an amazing job, was professional, and friendly.
Shirley S, San Antonio, TX
Nicolas
Very very knowledgeable. Because of his experience and knowledge he was able to pin point the problem right away.
Cynthia G, Blanco, TX
Followup
Hello Gabriel was very prompt and good. I am still waiting for a call from the office he called in. Thanks Gabriel.
Belinda W, Selma, TX
Roberto rule
The parts didn't/don't work on Both machines that I bought at the same time. Roberto worked me thru it.
Robie N, San Marcos, TX
He was very prompt and efficient
It was very pleasant
Leeanna L, Schertz, TX
Very helpful & informative.
The technician was a pleasure to speak with and was very knowledgeable. Highly recommended.
S C, New Braunfels, TX
Randy
Very helpful in explaining the issue and looking for a resolution
Randy B, Converse, TX
Great Technician
Robert, the technician, was very professional, very knowledgeable, and personable. He explained everything - the issue and the resolution. He thoroughly completed the repair.
Gary T, San Antonio, TX
Very personable
Jeremiah wanted a quick brief on the problem he came to repair just to be sure he understood what he was here for. We already had the parts delivered and he jumped right in the task. He was quick and cleaned up the workplace well once he was done. Great job.
Charles M, Fredericksburg, TX
Samsung Washer Repair
It took 4 trips but each had a good reason to think they had a fix. The third technician remembered a Samsung repair bulletin about the shocks wearing out a causing an unbalanced load to make the washer keep trying to get a completed since or spin cycle. That appears to have been the problem. I'll post an update if this did not solve the problem.
Don S, San Antonio, TX