821 Highway 90A East Reviews
Showing most recent reviews from verified customers of Sears Home Services
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Very good. More words because you want them. Junk junk for your survey
Tom E, Richmond, TX
Washer service
Louis gave us great service, communicated well upon arrival, found out what the problem was and repaired our washer the same day, will use again
Stephen R, Richmond, TX
Refrigerator compressor
Michael was very helpful and efficient. We thought it take a few weeks for approval and he came out and completed the job in a couple hours. Extremely satisfied.
Charles M, Richmond, TX
Great tactician!
He was fast and quick. He did a great job. Very good technician, thank you!
Esther De Leon, Richmond, TX
Efficient & professional
The entire service experience was excellent. We received regular updates on the technician's arrival time. The technician completed rhe work carefully and efficiently,, and cleaned up the area before leaving. We are xery pleased with the service
Irene K, Richmond, TX
Horrible manners and communication skills
Edwin said that I should set my AC to 98 degrees because it is 118 degrees outside. 👏🏼
Martin, Richmond, TX
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 14, 2023
Waste of my time
He came out, did not listen to our explanation of issues, said nothing was wrong and left. I started a load of clothes, same issue, when the machine gets to 40minutrs, drum cannot turn.
Paige H, Richmond, TX
Customer service response - Hi,Paige , we would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected].
Sears Home Services on August 07, 2023
