1507 W 5Th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rebekah Mize
Customer service response - Thank you so much for the 5-star rating, Rebekah! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on February 10, 2025
Vero Garcia
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 19, 2024
Dr. Paul Walker
The repairman is a professional and has done an excellent job. Great man to visit with.
Customer service response - Thank you for the 5-star review, Dr. Walker! We're glad to hear that our repairman provided excellent service and was a pleasure to visit with.
Sears Home Services on October 27, 2024
Eddie Rhoderick
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 10, 2024
Cynthia Pierson
Scott with Sears Home Repair is very friendly, efficient, and professional. Highly recommend.
Customer service response - Thank you for the recommendation! We're thrilled to hear that Scott provided friendly, efficient, and professional service.
Sears Home Services on October 10, 2024
Juan M.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 28, 2024
Beth Finley
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 21, 2024
Joshua Trevino
The guy knew what he was doing got it done
Customer service response - Thank you for the 5-star review! We're glad to hear our technician was knowledgeable and efficient in completing the job.
Sears Home Services on September 21, 2024
Jan Evans
My Technician was really knowledgeable and good. The following is no fault of the Technician. The Technician will come and diagnose the problem and then order the parts. Then you wait for the parts to be delivered and they come back to fix the appliance. The Technician went out of his way to advocate for a replacement refrigerator. I must go on to say that the Sears Protection Plan is NOT good. I can't tell the number of calls or how many numbers I called to try to get my refrigerator fixed. I got every excuse in the book for why they weren't getting the refrigerator replaced as recommended by the Technician. The Sears Protection plan was supposed to be a plan where if they weren't able to fix the appliance they would replace it. The Sears Protection Plan spent over $2000 with 5 different service calls to get my refrigerator repaired. It would have cost less than $600.00 to get a brand new one. It is currently working but it took 2 months to accomplish. I can not recomment that anyone purchase the Sears Protection Plan.
Customer service response - Thank you for the 5-star review, Jan! We're glad to hear that our technician provided knowledgeable and excellent service.
Sears Home Services on September 15, 2024
Danna Smith
Our technician was the absolute best, text was sent when he was on the way, and he called and let me know he was on the way and asked if good time and making sure part had been received. He was quick on getting part replaced and was great during the diagnostic visit and let me know what to do one part received.
Customer service response - Thank you for sharing your positive experience, Danna! We're thrilled to hear that our technician provided excellent communication and service.
Sears Home Services on August 28, 2024
