5932 Fairmont Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer issues
Daniel seemed knowledgeable and competent. The repair required more time than anticipated and he was very patient. He made sure he left the work area clean.
Rosemarie L, Pasadena, TX
Best technician!!!!!
He deserves a raise. Best technician you have. Goes above and beyond and knows exactly what he is doing.
Carla F, La Porte, TX
Francisco is the Man!!
Wow! what a pleasant experience, totally professional. Francisco called me a couple of times let me know he status and when I could expect him. he arrived on time. He was very polite and professional, explained his procedures and steps to his service call. he gave me an estimate on repairs and also offered me the service plan package. We agreed on the estimate and he began is diagnosis. Francisco had the problem isolated with in minutes, explained everything to me and began the repair. Francisco had the repairs which included, removal of the old, broken parts, prepping the copper, soldering, leak check, vacuuming the system, replacement of Freon and finally checking the system completed in short order. He plugged the refrigerator in and checked the operational condition, it was already cooling. He then cleaned up his area, his tools , replace some cover plates and shelves. Francisco then began the paperwork process, he explained everything to me step by step. He know how to operate and the areas of billing, receipts etc. on his phone and again was extremely professional. Did I say WOW?? I will make Sears my first call next time. sear is a lucky company to have such a knowledgeable, polite and professional employee on their staff. Thanks again Francisco, Ken Crumpler Jr.
Ken C, La Porte, TX
Washing machine fix
He did a great job. It was quick and thorough.
Michael M, Houston, TX
Washer and dryer repair
Very pleasant, explained what he was doing seem very knowledgeable
Kathleen S, Pasadena, TX
Refrigerator Repair
Abel found the leak in the cooling line for the refrigerator and repaired the problem. He also inspected the work done on the previous repair.
Robert G, La Porte, TX
Great Attitude
Abel was certainly able to express a very positive and friendly attitude. He was very knowledgeable and went right to work after listening to my explanation of the problems. He finished in timely fashion and left us feeling we had been blessed!
Kathy L, Deer Park, TX
Excellent Service
Our technician was very helpful and knowledgeable!! Quick and thorough service!!
Keri M, Houston, TX
Dryer
The technician was excellent and professional. Answered all the questions that was asked. Knew what to do to fix my dryer.
Angela R, La Porte, TX
Best Sears technician
Doug has provided service to our dishwasher appliance for several years . His expertise, professionalism, and courtesy is top notch. Sears is lucky to have him. He does not cut corners which is much appreciated. Our dishwasher is running great now. We are extremely satisfied with Sears service and the ease of scheduling appointments also.
David G, Houston, TX
