4600 S Medford Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lazy and unenformed
Tech did not seem to be familiar with my model of frig. NEVER set foot on my property again!!! Have yet over the years had a pleasant experience with your company
Bobby B, Crockett, TX
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on November 06, 2023
Not happy
Did not fix it. Now another technician has to come out to order the part. I am not happy.
Karen S, Livingston, TX
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on October 27, 2023
Time & dishonest
Spent all day waiting. He said one time & arrived 2 hrs later. Reported false statement about appliance. Wish I could report negative stars!!!!
Bernard F, Crockett, TX
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on October 11, 2023
Problem not fixed
Didn't fix the problem. He replaced the parts but never turned on the dryer to see that it was making noise still.
Shelby B, Nacogdoches, TX
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 11, 2023
Refrigerator
The refrigerator is still not working. Been several hours and not cooling
Melda M, Kirbyville, TX
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 09, 2023