Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo936-463-4481
RepairHome WarrantyTune-Up & MaintainFencingShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainFencingShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Home
  2. Locations
  3. Texas
  4. Lufkin
  5. Sears Appliance Repair
  6. 4600 S Medford Dr
  7. Reviews

4600 S Medford Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (215 reviews)
Lazy and unenformed
November 05, 2023
Overall rating

Tech did not seem to be familiar with my model of frig. NEVER set foot on my property again!!! Have yet over the years had a pleasant experience with your company

Bobby B, Crockett, TX

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on November 06, 2023

Not happy
October 27, 2023
Overall rating

Did not fix it. Now another technician has to come out to order the part. I am not happy.

Karen S, Livingston, TX

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on October 27, 2023

Time & dishonest
October 11, 2023
Overall rating

Spent all day waiting. He said one time & arrived 2 hrs later. Reported false statement about appliance. Wish I could report negative stars!!!!

Bernard F, Crockett, TX

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on October 11, 2023

Problem not fixed
September 11, 2023
Overall rating

Didn't fix the problem. He replaced the parts but never turned on the dryer to see that it was making noise still.

Shelby B, Nacogdoches, TX

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on September 11, 2023

Refrigerator
August 09, 2023
Overall rating

The refrigerator is still not working. Been several hours and not cooling

Melda M, Kirbyville, TX

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on August 09, 2023

Average Rating: 4.8/5 (215 reviews)

Showing 211 - 215 reviews

See all details for 4600 S Medford Dr