2805 Gulf Freeway South Ste H Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kimberly Young
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 16, 2024
Jane Ethredge
Very helpful and efficient
Customer service response - Thank you for your positive feedback! We're glad to hear you found our service helpful and efficient.
Sears Home Services on September 15, 2024
Deb Staat
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 11, 2024
Gilbert Trevino
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 09, 2024
Jim McGill
Chandima is a nice man. He is also very professional and answered all my questions, using his vast store of knowledge of his craft. He gave several suggestions and went above and beyond the minimal job, telling me how to care for my refrigerator, should it stop cooling in the future. He told me that the part that Sears took two months to send was packaged with the new compressor that got here only a couple of days after the original order was placed. So I waited two months for no reason, except someone’s lack of experience or knowledge. But not Chandima! He knows everything about his work. Five stars!
Customer service response - Thank you for your detailed feedback and for recognizing Chandima's professionalism and expertise. We apologize for the delay in receiving your part, and we're grateful for your patience and understanding.
Sears Home Services on September 09, 2024
paul huerta
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 07, 2024
Carl Chavers
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 07, 2024
Susan Blank
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 05, 2024
Michelle Lane
Oscar was the third technician we had come to work on the fridge for the same issue-and definitely the best. He went through everything to install the new parts and check if there was anything else going on. He also shared concerns he had about issues he found. We are so grateful for this, because the fridge is still not working so we know now we need a new fridge!
Customer service response - Thank you for sharing your experience with Oscar's thorough service. We're glad he could provide valuable insights, and we appreciate your understanding as you consider your next steps.
Sears Home Services on August 25, 2024
Elisa De La Torre
The Sears technician (Chandima) was very knowledgeable and very helpful with his honest advice. He was very respectful and honest. Hold on to this one Sears!!!
Customer service response - Thank you for your kind words about Chandima's knowledge and honesty. We're delighted to have him on our team and appreciate your feedback!
Sears Home Services on August 25, 2024
