2805 Gulf Freeway South Ste H Reviews
Showing most recent reviews from verified customers of Sears Home Services
Olga Gutierrez
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 12, 2025
Pedro Rodriguez
Customer service response - Hi Pedro, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on February 09, 2025
Kimberly Cruz
Roy was very nice and helpful. fixed our washer and made sure everything worked properly before he left.
Customer service response - Thank you for your positive feedback, Kimberly! We're glad to hear Roy was nice and helpful in fixing your washer.
Sears Home Services on January 26, 2025
Les Hudson
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 19, 2025
Cathy Trevino
The tech was very polite and nice it took a while to repair the stove but he got it to work
Customer service response - Thank you for your positive feedback, Cathy! We're glad to hear our technician was polite and successfully repaired your stove.
Sears Home Services on January 15, 2025
Mary Green
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 13, 2025
keithon herring
Eduardo was great! He called to let me know thatvhe was on the way and arrived on time!: Herring explained everything that he had to do and was done in a timely manner!
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 23, 2024
DRJ 27
Great work.. Only been 30 minutes but seems to be working.
Customer service response - Thank you for your positive feedback! We're glad to hear everything seems to be working well so far.
Sears Home Services on December 08, 2024
nazareth bedrossian
Kenneth is very knowledgeable, patient, personable, honest, listened to our concerns and quickly diagnosed the problem and the fix. He doesn't waste time, works quickly, and is laser focused on task at hand. We have been lucky to have had Kenneth show up as the service tech multiple times. He explained the trade-offs for different solutions that also includes a service plan but he doesn't pressure you like a salesman. He offers the facts and you get to choose the option that is best fit for your situation. If I could (the online appointment scheduler only shows the available time slots) I would request him for every appliance service call.
Customer service response - Thank you for your detailed feedback about Kenneth's service! We're thrilled to hear he provided knowledgeable and honest assistance, and we appreciate your trust in him for your appliance needs.
Sears Home Services on December 05, 2024
Ronald Sims
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 05, 2024
