2501 Irving Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service call
Very pleased with Steve's time trying to figure out what might have been the problem with our 30 year old washing machine. But it appears to be working fine.
David G, Irving, TX
Review
He did a great job. He went the extra mile to make a part work when the wrong color was sent. He checked to make sure the last part is in order and gave me an update.
Stephen B, Irving, TX
Steve is AWESOME!!
Steve is an awesome tech! He explained exactly what was wrong and how to fix it. Luckily, he had the part with him, so he was able to fix my dryer!
DeVon J, Irving, TX
Angel was great otherwise not so great
After an extended period without a furnace (34 days) two technicians who said they ordered parts and did not. Poor communication with customer service. When Angel came he ordered the part and when it was here installed it and made sure everything worked . He was efficient, polite and caring. He saved thevday
Gregg G, Grand Prairie, TX
Repair to Amana Washer .
Phillip was very Professional and thorough with explanations of the problem with the Washer. He did several Test runs to make certain that the Service was complete.
Carl T, Irving, TX
Review of Robert's service call
Robert's was on time and highly professional in his method of repairs to my oven.
Jerry O, Dallas, TX
Service review
He was very efficient . Explained things , and left the area clean. Excellent service
Willie W, Irving, TX
Kindness is everything
Thank you for assisting us today and educating us as well.
Angela C, Irving, TX
Awesome service!
Mario was GREAT! He realized that the item I was sent was damaged and he remembered he had a spare in his truck so he could still fix my washer. He also gave tips and pointers to help me get the best use from my machine. Thank you so much!
Devon J, Irving, TX
Basically a perfect service experience
Mario should be given an honorary PhD in appliance repairs. He diagnosed and expertly repaired my 27 year old Kenmore washing machine in less than one hour. He even figured out that one part that broke was probably caused by me running loads of cottons on permanent press! In addition, he was friendly, courteous and on time. This is definitely the guy you want to do your repairs.
Larry S, Irving, TX
