2501 Irving Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Penelope
Great service! Sergio is the best!
Customer service response - Thank you for your positive feedback, Penelope! We're happy to hear that Sergio provided great service.
Sears Home Services on May 12, 2025
Hope F
Technian was very knowledgeable about the problem and repairs needed but cost was outrageous.
Customer service response - Thank you for your positive feedback, Hope! We're happy to hear that our technician was knowledgeable, and we appreciate your feedback regarding the cost.
Sears Home Services on May 12, 2025
James R
This guy came in assessed the problem, shared it with me then went to work. He already had the replacement tubing with him and he did the job. The guys personality and demeanor was on 👉 point. I recommend a raise for this guy. This was the guy working on my refrigerator not the dishwasher. The guy working on the dishwasher was a maintenance check.
Customer service response - Thank you for your positive feedback, James! We're happy to hear that our technician efficiently resolved the issue with your refrigerator and that you appreciated his demeanor.
Sears Home Services on May 07, 2025
Larry P
Our Technician from Sears did a superb job. And we had 2 out before him, and I say the same thing about them. I’ve been most pleased with our Sears Home Warranty!
Customer service response - Thank you for your positive feedback, Larry! We're happy to hear that all our technicians have provided superb service and that you're pleased with your Sears Home Warranty.
Sears Home Services on May 01, 2025
Vino P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 30, 2025
Cecily W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 29, 2025
BARBARA G
Very nice and he tested drier and said it was heating element. He went to truck got it and replaced old one. Very quickly,
Customer service response - Thank you for your positive feedback, Barbara! We're happy to hear that our technician quickly identified and replaced the heating element in your dryer.
Sears Home Services on April 28, 2025
Jim D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 20, 2025
Annette J
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 16, 2025
Jn M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 08, 2025