9570 Southwest Freeway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ben V
Archie is the BEST !
carletta M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 10, 2025
Sandy F
Marco services technician 100% excellent!! BUT NO PHONE NUMBER TO REACH LIVE PERSON AT SEARS HOME SERVICES IS OUTRAGEOUS AND THE WORST CUSTOMER SERVICE PROCESS I HAVE *EVER* EXPERIENCED!
Customer service response - Thank you for your 5-star review, Sandy! We're glad to hear Marco provided excellent service. We apologize for any inconvenience with our contact process and appreciate your feedback.
Sears Home Services on April 01, 2025
Merlon W
Very understanding and very knowledgeable. I would have him back for any of my refrigerator repairs
Customer service response - Thank you for your 5-star review, Merlon! We're pleased to hear you found our service understanding and knowledgeable, and we look forward to assisting you with any future refrigerator repairs.
Sears Home Services on March 30, 2025
Rod C
On time - professional and quick.
Customer service response - Thank you for your 5-star review, Rod! We're glad to hear you received timely and professional service.
Sears Home Services on March 25, 2025
Mary B
The process to isolate the problem seemed yo work very well. Marcos seemed to know the process to isolate, fix and check his work. He was very polite and efficient.
Customer service response - Thank you for your 5-star review, Mary Ann! We're pleased to hear that Marcos was polite and efficient in isolating and fixing the problem.
Sears Home Services on March 24, 2025
Larry S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 23, 2025
Robert C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 20, 2025
Janice A
Efficient and completed in one hour. Kept us advised on timing
Customer service response - Thank you for your 5-star review, Janice! We're pleased to hear the service was efficient and you were kept informed throughout the process.
Sears Home Services on March 18, 2025
Derek J
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 18, 2025
