4201 Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Tech
He was clear with his communication as to what the problem could be. Was very patient with the service company that never responded to allow home to fix the problem. Overall great and professional
Art D, Houston, TX
Professional
Very good service. Professional and courteous. If we have any other problems we would like to have Joey G.
Linda W, Houston, TX
Broken Refrigerator Door
Mr. Francisco was courteous, knowledgeable and patient! It was a great experience!
Camille P, Houston, TX
Awesome service
Everything was great, however, when I called to rescheduled twice, it never got noted on the computer system. The guy showed up way earlier than I expected. But I'm glad it got fixed.
George P, Houston, TX
Service
Technician was very thorough and polite Knowledgeable about our repair
Carolyn G, Houston, TX
Sears Parts Deparment Debacle
Joey G arrived on time but was unable to perform services to my range because SEARS had mailed me the wrong parts! Very disappointing! Joey ordered the correct parts and scheduled a return appointment. Sear's Parts Department caused all the problems and delays and as a long time customer I am very dubious about Sears but very appreciative of the technician's efforts.
Betty F, Houston, TX
Fixed my ice maker
Roman did a great job! Very knowledgeable and efficient! Great job!
Ellen B, Houston, TX
Very good
Spent extra time, very nice man. A part showed up at 630pm after he left... System is a mess, he was fine.
Elizabeth O, Houston, TX
Repair ice maker
Excellent service. Very pleasant technician. Thanks so much.
P Fischer, Houston, TX
Personal competence excellent, AI not so much
I scheduled a Saturday AM appointment to accommodate my own work schedule. I was then rescheduled to Friday afternoon after responding to AI texts! Not cool. Fortunately the service provided by the technician Marcos was timely, efficient and successful!
Mary G, Houston, TX
