4000 N Shepherd Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (176 reviews)

kenneth R

March 17, 2025

(Translated by Google) The technician arrived on time at the scheduled time, he was very professional, he explained everything in detail and the service was excellent. (Original) El técnico llegó a la hora programada a tiempo fue muy profesional me explicó todo con detalle y el servicio fue excelente.

Source: Google

Customer service response - ¡Gracias por tus comentarios positivos, Kenneth! Nos alegra saber que el técnico fue puntual, profesional y te brindó un excelente servicio.

Sears Home Services on March 17, 2025

David B

March 12, 2025

Very courteous and professional. Diagnosed the REAL problem. Very pleased with his work.

Source: Google

Customer service response - Thank you for your positive feedback, David! We're happy to hear that our technician was courteous, professional, and accurately diagnosed the issue.

Sears Home Services on March 11, 2025

Ed D

March 06, 2025

Raymond seemed to be very knowledgeable and polite. We will see if he made this nightmare repair that took 5 technicians to fix go away.

Source: Google

Customer service response - Thank you for your positive feedback, Ed! We're happy to hear that Raymond was knowledgeable and polite, and we hope the repair resolves your issue.

Sears Home Services on March 06, 2025

Maria L

February 11, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on February 11, 2025

Mickey M

February 09, 2025

I have had a lot of service people come out and repair appliances over the years but Archie has to be one the most knowledgeable, professional and timely service person I have yet to meet

Source: Google

Customer service response - Thank you for your positive feedback, Mickey! We're happy to hear that Archie provided knowledgeable, professional, and timely service.

Sears Home Services on February 09, 2025

regina M

February 04, 2025

All good here

Source: Google

Customer service response - Thank you for your positive feedback, Regina! We're happy to hear everything went well.

Sears Home Services on February 04, 2025

Suzanne D

January 28, 2025

Scheduling is easy and I have had experienced and knowledgeable technicians who care. In my three experiences so far I have had three different technicians and to me they are "the best of the best".

Source: Google

Customer service response - Thank you for your positive feedback, Suzanne! We're happy to hear that scheduling was easy and that our technicians have consistently provided excellent service.

Sears Home Services on January 28, 2025

Alex T

January 27, 2025

They were very professional and was able to fix the issue I had. I would definitely use them again.

Source: Google

Customer service response - Thank you for your positive feedback, Alex! We're happy to hear that our team was professional and resolved your issue.

Sears Home Services on January 27, 2025

Keith G

January 13, 2025

Technicians were very professional and courteous. 5++

Source: Google

Customer service response - Thank you for your positive feedback, Keith! We're happy to hear that our technicians were professional and courteous.

Sears Home Services on January 13, 2025

Josie C

January 13, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 13, 2025

Average Rating: 4.3/5 (176 reviews)