4000 N Shepherd Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
King F
My technician was on time and very professional. He repaired the problem with my refrigerator and even completed a much needed cleaning service.
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on April 08, 2025
Genevia J
He did what he could to fix it but was not able he did a good job
Customer service response - Thank you for your positive feedback, Genevia! We're happy to hear that our technician did his best to address the issue.
Sears Home Services on April 07, 2025
Sue M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 06, 2025
Elias R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 26, 2025
Scott E
Joey did a great job letting me know what was in need of repair.
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 25, 2025
Lynn W
Rohemann was friendly and explained everything and so hasn’t worked better for the last several years. Thanks, Rohemann.
Customer service response - Thank you for your positive feedback, Lynn! We're happy to hear that Rohemann was friendly and provided clear explanations.
Sears Home Services on March 18, 2025
kenneth R
(Translated by Google) The technician arrived on time at the scheduled time, he was very professional, he explained everything in detail and the service was excellent. (Original) El técnico llegó a la hora programada a tiempo fue muy profesional me explicó todo con detalle y el servicio fue excelente.
Customer service response - ¡Gracias por tus comentarios positivos, Kenneth! Nos alegra saber que el técnico fue puntual, profesional y te brindó un excelente servicio.
Sears Home Services on March 17, 2025
David B
Very courteous and professional. Diagnosed the REAL problem. Very pleased with his work.
Customer service response - Thank you for your positive feedback, David! We're happy to hear that our technician was courteous, professional, and accurately diagnosed the issue.
Sears Home Services on March 11, 2025
Ed D
Raymond seemed to be very knowledgeable and polite. We will see if he made this nightmare repair that took 5 technicians to fix go away.
Customer service response - Thank you for your positive feedback, Ed! We're happy to hear that Raymond was knowledgeable and polite, and we hope the repair resolves your issue.
Sears Home Services on March 06, 2025
Maria L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on February 11, 2025
