300 Baybrook Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kelly C
Ken was my service tech this morning. He called when he was on his way to my home. He was very professional. I showed him to our laundry room and explained to him about the noise on my washer. He replaced a valve and got my washer working like new again. And, after he asked about cleaning the filter out of my dryer. Then explain what to do and not to do on the automatic switches on my dryer. Ken was very informative about everything during his visit on what he came to service this morning. So, everything is working great now. Thank you again Ken!
Customer service response - Thank you for taking the time to share your positive experience with Sears Appliance Repair. We are glad to hear that Ken provided professional and informative service, addressing the issues with your washer and dryer. We appreciate your feedback and thank you for choosing our business.
Sears Home Services on January 31, 2024
Norma S
Customer service response - Thank you so much for the fantastic 5-star rating, Norma! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on January 25, 2024
Cynthia S
Eduardo was professional and punctual. He was very knowledgeable and helpful. Thank you for all your help.
Customer service response - Thank you for your positive review of Sears Appliance Repair. We are glad to hear that Eduardo provided you with professional and punctual service, and that he was knowledgeable and helpful. We appreciate your feedback and thank you for choosing our company.
Sears Home Services on January 23, 2024
craig C
Great technicians called for information on my problem new what was wrong got part to my house before their arrival and came as he said a installation was done same day Great work and very good service! Many thanks
Customer service response - Thank you for your positive review! We're glad to hear that our technicians were able to quickly diagnose the problem, get the necessary part, and provide efficient installation. We appreciate your business, and thank you for choosing our service!
Sears Home Services on January 19, 2024
Greg B
Alex was very knowledgeable, competent, trustworthy and professional. A breath of fresh air.
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your kind words and are glad to hear that Alex provided you with a positive experience.
Sears Home Services on January 17, 2024
Pam H
Very friendly and great service!
Customer service response - Thank you for taking the time to leave a review. We're glad to hear that you found our service friendly and great. We appreciate your business!
Sears Home Services on February 08, 2024
Shelley E
Jessica did an excellent job, very professional, on time despite the rain / weather conditions. She explained everything she was doing as she replaced the parts. Completely satisfied with the repair.
Customer service response - Thank you for your positive review! We are glad to hear that Jessica provided excellent service and that you are completely satisfied with the repair. We appreciate your feedback.
Sears Home Services on February 07, 2024
Jesse A
Very professional and punctual !
Customer service response - Thank you for taking the time to leave a review on Sears Appliance Repair. We appreciate your kind words about our professionalism and punctuality.
Sears Home Services on February 09, 2024
Patricia T
Kathleen D
