1800 Green Oaks Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Donna M
Micah was great! He was knowledgeable, personable, and quick. My only issue was with complete lack of communication about timing, since my 8am-noon time frame turned out to be 3pm! Not Micah's fault, but someone at the service company needs to fix this!
Customer service response - Thank you for your kind words about Micah and for letting us know about the communication issue with timing. We apologize for the inconvenience and are working to improve our communication processes.
Sears Home Services on August 14, 2024
N G
Serviceman was excellent; knowledge, courteous, & communicated the process well (from dtart to finish). He was also able to educate me on some basic facts relevant to our unit & it's issue(s).
Customer service response - Thank you for your kind words! We're thrilled to hear our technician provided excellent service and valuable insights.
Sears Home Services on August 13, 2024
Scott H
Customer service response - Thank you so much for the fantastic 5-star rating, Scott! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 25, 2024
James O
Customer service response - Thank you so much for the fantastic 5-star rating, James! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 25, 2024
Oscar L
Customer service response - A big thank you, Oscar, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 25, 2024
Matthew L
Alberto came to repair our ice maker that two previous companies could not. Alberto was extremely polite and professional. I had a lot of questions which he answered in great detail and even showed me issues other technicians could not. Alberto was also the first technician we had that actually ran our refrigerator through diagnostics. Troubleshooting each part to ensure it was working properly. I thank you Alberto for your 24 years of technical service! Could not recommend you enough!
Customer service response - We're thrilled to hear Alberto was able to resolve your ice maker issues and demonstrate the high level of service we strive for. Thank you for taking the time to share your positive experience and for recommending us!
Sears Home Services on July 03, 2024
sarah A
Technician got to the problem right away. Love services like that . Get to the problem & resolve it.
Customer service response - Thank you for your kind review! We're thrilled our technician was able to efficiently resolve your issue.
Sears Home Services on July 03, 2024
Rachael/Ashlee A
Marcus was awesome. He arrived early, answered our questions, and was super knowledgeable and honest.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Marcus and appreciate you taking the time to share it.
Sears Home Services on June 27, 2024
Ellen S
Customer service response - A big thank you, Ellen, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 26, 2024
Sandra Y
Awesome experience, very informative and quick.
Customer service response - Thank you for sharing your positive feedback about our service. We're glad you found the experience informative and swift!
Sears Home Services on June 26, 2024
