2201 Interstate 35E S Reviews
Showing most recent reviews from verified customers of Sears Home Services
Terry Melaun
The technician was polite and seemed knowledgeable, showed me how the parts fit in and out of the appliance. Downside, he had to order a part from the manufacturer, so we will have to reschedule an appointment for the installation of the part when it arrives. But that’s on the product manufacturer not the technician.
Customer service response - Thank you for your positive feedback, Terry! We're glad to hear our technician was polite and knowledgeable, and we appreciate your understanding regarding the part order.
Sears Home Services on February 11, 2025
Roseann Beck
Dependable, good communication, good customer service. Thank you, Steve
Customer service response - Thank you for your positive feedback, Roseann! We're glad to hear that Steve provided dependable service and good communication.
Sears Home Services on February 02, 2025
Mary King
Tim was great. On time and efficient.
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear Tim was on time and efficient in providing service.
Sears Home Services on February 01, 2025
nbandla
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025
Wendy Martin
My technician arrived on time. He was polite and professional. Did a very nice job getting my dryer fixed. Greatly appreciated would recommend to anyone with appliance problems to give them a call.
Customer service response - Thank you for your positive feedback, Wendy! We're glad to hear our technician was punctual, polite, and professional in fixing your dryer.
Sears Home Services on January 12, 2025
Dean Lovvorn
On time and had parts needed. Easy process
Customer service response - Thank you for your positive feedback, Dean! We're glad to hear the process was easy and that our technician had the necessary parts on hand.
Sears Home Services on January 05, 2025
Chance Wilson
He was on time and professional. He quickly diagnosed the issue and had us back going in less than an hour.
Customer service response - Thank you for your positive feedback, Chance! We're glad to hear our technician was punctual and efficient in resolving the issue.
Sears Home Services on January 05, 2025
Ray Landers
The service tech was out standing. He was exceedingly knowledgeable and knew exactly what to do. Send him back on next visit which I hope will be much later.
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 23, 2024
Kelly Oliver
Excellent service
Customer service response - Thank you for your positive feedback, Kelly! We're glad to hear you received excellent service.
Sears Home Services on December 19, 2024
Phyllis Pomering
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 16, 2024
