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  1. Home
  2. Locations
  3. Texas
  4. Dallas
  5. Sears Appliance Repair
  6. 13131 Preston Rd
  7. Reviews

13131 Preston Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (146 reviews)
Knowledgeable, friendly and professional
December 21, 2023
Overall rating

Great service from Ani and the Sears technicians that have services our refrigerator. Highly recommend.

John C, Dallas, TX

Shane
December 11, 2023
Overall rating

Very knowledgeable and explained what he was doing. Very professional

Eddie S, Carrollton, TX

Mario is terrific!
November 20, 2023
Overall rating

Hi, I had a great experience. The Sears name never disappoints and neither did your service person, Mario. What a lovely guy!! Knowledgeable, efficient, nice, accommodating. I have only good to say. Thank you for a great experience. Wish you would re-open Sears in Texas. I have many memories of shopping there with my mother as a child. Thank you! Emily

Emily J, Dallas, TX

Fast and Curtious
November 01, 2023
Overall rating

Job well done once the parts arrived. Technician did his job well, but had to follow up multiple times about the part and escalate it myself. I feel Sears should've done a better job tracking the issues and advise me as of delays and status.

Erick F, Dallas, TX

Refrigerator Repair
October 28, 2023
Overall rating

Kevin was amazing. He was very communicative about his arrival time. He's very personable and solved our problem in record time.

Claire H, Dallas, TX

Repaired dryer
October 27, 2023
Overall rating

Mario was great and repaired our dryer

Martin G, Dallas, TX

Great Job
October 26, 2023
Overall rating

Repaired the ice maker quickly and was pleasant to work with.

Erick, Dallas, TX

Knowledgeable and professional!
October 19, 2023
Overall rating

Travis arrived on time per my text notification. Inspected our dryer carefully and laid out the repair costs. He responded cogently to my questions about purchase of a new dryer. He was friendly, neat and careful in our home. He is a credit to you!

Beth A, Dallas, TX

!
October 19, 2023
Overall rating

Steve was great, efficient, knowledgeable , professional, personable, and accommodating. Thank you!

Ann K, Dallas, TX

Considerate and helpful
October 19, 2023
Overall rating

Got my dryer working until the part arrived. He came back to install it.

Gins L, Dallas, TX

Average Rating: 4.8/5 (146 reviews)

Showing 61 - 70 reviews

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