25704 Northwest Freeway Ste A Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cheryl G
Very polite through technician!
Customer service response - Thank you for your positive feedback! We're glad to hear you appreciated the politeness of our technician.
Sears Home Services on April 02, 2025
HENRY M
(Translated by Google) The technician (Fransisco) provided excellent service, he was very friendly and demonstrated knowledge of refrigerator repair. (Original) El tecnico (Fransisco) suministro un excelente servicio, fue muy amable y demostro conocimientos de reparacion de neveras.
Customer service response - Gracias por tus comentarios positivos. Nos alegra saber que Fransisco brindó un excelente servicio y demostró su conocimiento en la reparación de neveras.
Sears Home Services on March 30, 2025
Carolyn P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 27, 2025
oscar S
He was courteous and kind. He also took pictures of our fridge,washer,and dryer of the model numbers so it would be in your system so ya'll would know what we have in case they break down. I would give him 10 stars if I could.
Customer service response - Thank you for your positive feedback! We're glad to hear you appreciated the courteous service and the extra effort to document your appliances for future reference.
Sears Home Services on March 26, 2025
Richanell R
Tech was outstanding. He quickly determined the problem, explained everything to us, and repaired the appliances in the estimated time.
Customer service response - Thank you for your positive feedback! We're glad to hear our tech provided outstanding service and efficiently repaired your appliances.
Sears Home Services on February 09, 2025
Ann G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 28, 2025
ASHUTOSH O
Roman was awesome he did great job on all my appliances to be serviced.
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 26, 2025
Kate T
Roman was professional and considerate. He explained things well and was very polite. My washer works great now!
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 23, 2025
Michael M
Larry analyzed the problem and replaced bottom icemaker. Started making ice shortly after he left.
Customer service response - Thank you for your positive feedback! We're glad to hear Larry was able to quickly resolve the issue with your icemaker.
Sears Home Services on January 19, 2025
A1MadeThe B
Mike was extremely knowledgeable and professional. Made a frustrating situation seem like no big deal
Customer service response - Thank you for your positive feedback! We're glad to hear Mike's knowledge and professionalism helped make the situation easier for you.
Sears Home Services on January 15, 2025