25704 Northwest Freeway Ste A Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (128 reviews)

HENRY MELENDEZ

March 29, 2025

(Translated by Google) The technician (Fransisco) provided excellent service, was very friendly and demonstrated knowledge of refrigerator repair. (Original) El tecnico (Fransisco) suministro un excelente servicio, fue muy amable y demostro conocimientos de reparacion de neveras.

Source: Google

Customer service response - Gracias por tus comentarios positivos. Nos alegra saber que Fransisco brindó un excelente servicio y demostró su conocimiento en la reparación de neveras.

Sears Home Services on March 30, 2025

Carolyn Pfennig

March 27, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on March 27, 2025

oscar salazar

March 26, 2025

He was courteous and kind. He also took pictures of our fridge,washer,and dryer of the model numbers so it would be in your system so ya'll would know what we have in case they break down. I would give him 10 stars if I could.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear you appreciated the courteous service and the extra effort to document your appliances for future reference.

Sears Home Services on March 26, 2025

Richanell Ruiz

February 09, 2025

Tech was outstanding. He quickly determined the problem, explained everything to us, and repaired the appliances in the estimated time.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear our tech provided outstanding service and efficiently repaired your appliances.

Sears Home Services on February 09, 2025

Ann Gradwohl

January 28, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 28, 2025

ASHUTOSH OZA

January 26, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 26, 2025

Kate Thomas

January 23, 2025

Roman was professional and considerate. He explained things well and was very polite. My washer works great now!

Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 23, 2025

Michael Morton

January 19, 2025

Larry analyzed the problem and replaced bottom icemaker. Started making ice shortly after he left.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear Larry was able to quickly resolve the issue with your icemaker.

Sears Home Services on January 19, 2025

A1MadeThe Beat

January 15, 2025

Mike was extremely knowledgeable and professional. Made a frustrating situation seem like no big deal

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear Mike's knowledge and professionalism helped make the situation easier for you.

Sears Home Services on January 15, 2025

Rick Goins

January 13, 2025

Terrific customer service and product knowledge!

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear you appreciated our terrific customer service and product knowledge.

Sears Home Services on January 13, 2025

Average Rating: 4.4/5 (128 reviews)
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