1502 Harvey Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Candace R
Robert came in and looked at the machine and explained to me what was going on and the process of repair great technician...He is a blessing to have at Sears took him no time
Customer service response - Thank you for your wonderful review, Candace! We're delighted to hear that Robert provided you with such excellent service and clarity. We're grateful to have him on our team!
Sears Home Services on August 20, 2024
Mary M
Very perfessonal, worked hard took care of business
Customer service response - Thank you for recognizing our team's professionalism and hard work. We're thrilled we could efficiently take care of your appliance repair needs!
Sears Home Services on August 14, 2024
Lavon T
Customer service response - Hi Lavon, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 04, 2024
Don C
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 31, 2024
Sheryl H
Kind & knew what to do!
Customer service response - Thank you for your review! We're thrilled to hear you had a positive experience with our knowledgeable and kind team.
Sears Home Services on July 20, 2024
Warren T
Even though I wasn't there my daughter dealt with Robert. He called me let me know he was on his way and he resolved the issue in about 30 minutes or less he replaced my heating element on my dryer.. very efficient Craftsman and I'm very well pleased. Once again I wasn't there but I did speak to him on the phone he was very forthcoming and cordial.
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear Robert provided efficient and cordial service. We greatly appreciate your feedback and are glad your dryer is working well.
Sears Home Services on July 17, 2024
Holly H
Our technician was very knowledgeable and personable. He was punctual and polite.
Customer service response - Thank you for your kind words! We're thrilled to hear you were pleased with our technician's service and professionalism.
Sears Home Services on July 12, 2024
Joe R
Did a very good job and solved our dryer problem. Thank You Robert.
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 12, 2024
Mike C
Customer service response - A big thank you, Mike, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 07, 2024
Allison S
Robert was the expert that I needed to get the job done! He was on it and didn’t stop till he figured out what the problem was! Thank you for being good at what you do and taking your job seriously!
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 27, 2024
