11200 Lakeline Mall Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kealex
Customer service response - A big thank you, Kealex, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
Sally A
Very respectful and knowledgeable!
Customer service response - Thank you for acknowledging our respectfulness and expertise in the field. We appreciate your positive feedback!
Sears Home Services on June 27, 2024
Susan K
Customer service response - A big thank you, Susan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 19, 2024
David C
Quick diagnosis and repair
Customer service response - Thank you for acknowledging the speediness of our diagnosis and repair services. We're thrilled we could meet your expectations!
Sears Home Services on May 31, 2024
David P
Customer service response - Hi, David, thank you! We appreciate you rating our Sears Appliance Repair service and look forward to serving you again soon. If there's ever anything you'd like us to improve, feel free to share your thoughts.
Sears Home Services on May 19, 2024
Mike W
Thomas was professional, courteous, and very knowledgable. Quickly determine the problem. Within minutes repaired the microwave. Left no trash when finished. This repair service was an exception to the normal service provided by Sears We have been waiting three months for our side by side refrigerator to be replaced under our master protection plan. No icemaker for six months. Sears will sell you a policy but will not support it once you buy it. So much for integrity.
Customer service response - Thank you for acknowledging Thomas's professionalism and the efficiency of our repair service. We sincerely apologize for the frustrations experienced with Sears and appreciate you bringing this to our attention.
Sears Home Services on March 28, 2024
Tyler F
Richard was outstanding! Very professional and explained everything in detail. Great Job!
Customer service response - We're thrilled to hear that Richard provided you with excellent service and clear explanations. Thank you for sharing your positive experience with us!
Sears Home Services on March 17, 2024
Kevin T
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on January 22, 2024
Rosemary C
Mark was wonderful! He performed a full diagnostic, found the problem, & corrected it. He left me with a working dryer. I’m very happy to have met Mark!
Customer service response - Thank you for taking the time to leave a review. We are pleased to hear that Mark provided you with excellent service and was able to diagnose and fix the issue with your dryer. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Sears Home Services on February 06, 2024
Russell B
Tom was thorough and tenacious in diagnosing the issue with my riding lawn mower. The problem was not obvious and required some detective work, but he successfully fixed it. I am grateful for his diligence and professionalism.
