11200 Lakeline Mall Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ronnie Taylor
Don has serviced several of my appliances and is great at communicating his schedule. Does a thorough job getting things back to 100% each visit.
Customer service response - Thank you for your feedback, Ronnie! We're pleased to hear that Don consistently provides thorough service and communicates his schedule effectively.
Sears Home Services on March 18, 2025
Pam Weimer
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 03, 2025
Katerina Fiscus (Kat)
Absolutely amazing service! The technician was nice, thorough, fast and reliable ! Super impressed!
Customer service response - Thank you for your wonderful feedback, Kat! We're thrilled to hear you were impressed with the service and found our technician to be nice, thorough, and reliable.
Sears Home Services on January 15, 2025
Carrie Gracey
The tech Winfred, was on time. He let us know that the part he was going to replace wasn’t the problem. He told us Fridge was under warranty and we needed to contact LG.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 23, 2024
scott doney
Mohammed was very thorough with his inspection and clearly provided his observations.
Customer service response - Thank you for your feedback, Scott! We're pleased to hear that Mohammed provided a thorough inspection and clear observations.
Sears Home Services on December 12, 2024
Ms Richardson
Brandon is very professional at what he does. He's very courteous, he's excellent at what he's doing. He cleans up afterwards, he calls you and keep you updated on when he will be arriving. Sears needs more Bandon's
Customer service response - Thank you for your wonderful feedback, Ms Richardson! We're thrilled to hear that Brandon provided professional and courteous service, and we appreciate your kind words.
Sears Home Services on November 27, 2024
Carol Joseph
Danny is excellent. He is courteous, polite and extremely competent. This was his third repair of five within less than a year. Note all five repairs were the microwave. At least this time he had the needed parts to repair the microwave. I highly recommend Danny.
Customer service response - Thank you for your feedback, Carol! We're pleased to hear that Danny provided courteous and competent service, and we appreciate your recommendation.
Sears Home Services on November 18, 2024
Frank L
Don was EXCELLENT!! He is very knowledgeable and was very careful when removing the wall oven. He explained everything before proceeding. Best appliance guy I ever met.
Customer service response - Thank you for your wonderful feedback, Frank! We're delighted to hear that Don provided excellent service and careful handling of your wall oven.
Sears Home Services on November 10, 2024
Rick Reinesch
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 03, 2024
Grace Forbes
He was very helpful and honest person. Trusted his expertise and opinion on alternative.
Customer service response - Thank you for your positive feedback! We're glad to hear you trusted our technician's expertise and found his assistance helpful and honest.
Sears Home Services on October 08, 2024
