11200 Lakeline Mall Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Quick Diagnosis of the problem
I had a rapid analysis of why my washing machine wasn't working. Thanks
William E, Georgetown, TX
Great Experience
Frank was courteous and professional. He quickly determined the problem and what needed to be done. Unfortunately, the part needed to be replaced was not available and no longer made by Samsung. The range is 10 years old and I guess Samsung considers it obsolete at that time. Would call Sears Home Services again for any other appliance repair. Their online scheduling makes getting an appointment easy any time day or night and the estimated time of service was spot on. Thank you!
Barbara A, Georgetown, TX
Winfred
Winfred is very professional and efficient. We appreciate the good service.
Philip M, Lago Vista, TX
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Hated, Hated, Hated the email scheduling notifications. How is anyone suppose to schedule time off from work when the scheduling time changed 3 times within 4 days. Thank goodness Brandon had to call us for some info & took excellent care to get our dryer fixed. He was so helpful and professional. 5 Stars for Brandon.
Mike S, Buchanan Dam, TX
Sharon
He was very good & showed up at a good time. Communicated well
Sharon S, Horseshoe Bay, TX
Robert was great
However who or what does the scheduling of appointment needs a lot of improving
Samantha C, Willow City, TX
AC diagnosis
He was awesome! Thank you! Courteous and professional.
Christopher M, Kingsland, TX
Excellent service
Don provided exceptional and professional customer service in repairing my dishwasher. He was knowledgeable and very courteous. I would definitely recommend and request Don for my next service call.
Melinda H, Georgetown, TX
A/C repair
Mohammad was professional, efficient, and provided good customer service. He was able to quickly troubleshoot and fix the issue. A comment not reflective on Mohammad: It seems that Sears home service may be understaffed as it took 10 days to receive service. It was reported 8/26 through Choice Home Warranty and accepted 8/27 by Sears. First available appointment was 9/4 afternoon.
Marisa M, Austin, TX
Great Job
Brandon was prompt,courteous, and knowledgeable! Would recommend him for washer and dryer repair!
William W, Llano, TX
