2320 N Expressway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sears service
Very professional wanted to help with appliances, needs to comeback to change parts of the refrigerator.
Eugenia R, Brownsville, TX
On time and very informative
Options for a new refrigerator or repair came out the same so bought one.
Debbie W, S Padre Isle, TX
Excellent service!
Roy was efficient, professional and ready to resolve our issues. We are very happy with the service.
James G, Brownsville, TX
Great service
Roy is knowledgeable , helpful, and efficient. He called before, arrived on time and was thorough in his inspection.
James G, Brownsville, TX
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Roy was very helpful and respectful, he was done in less than 30 minutes.
Guadalupe T, Brownsville, TX
Excellent technician
I congratule the company for having people like Roy who know how to do their job correctly it is a super profesional person 🥇
Jorge Velazquez, Brownsville, TX
Good job
Very professional and decisive. Answered all our questions. Thank you
Lee P, Laguna Vista, TX
Appt
Punctual, but should not refer to any customer as "Bro". That is not professional!
Richard M, Brownsville, TX
Dryer
As soon as I started using the dryer, it went out again after 10 minutes!!!
Marcelo V, Brownsville, TX
Customer service response - Dear Customer, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on October 09, 2024
Owner
They couldn't fix the fridge It's been MORE THAN 3 MONTHS WITHOUT FRIDGE AND STILL THEY CAN'T GET IT FIX.. I have 4 kids at home. YOU NEED TO TRAIN THEM BETTER THEY COULDN'T FIX ANYTHING. SO SAD IT TAKING MORE THAN 3 MONTHS.
Bertha M, Brownsville, TX
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on September 04, 2024
