6461 Eastex Fwy Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Experience
Robert was very knowledgeable and helpful during his service visit
Nick M, Kountze, TX
Great customer service
What are the very best representatives
Sam G, Lumberton, TX
Great service
He was very nice and he solved our problem quickly and efficiently.
Katheleen S, Beaumont, TX
Excellent Work
Ronald did a great job. He was thorough and was careful to clean everything up when he finished.
Ralph Muzzillo, Silsbee, TX
Mr. Patrick is an excellentl example of what Sears represent
Mr. Patrick was on time, polite, very professional and focused. He immediately addressed the problem and solved the problem. Great Job!
Paul B, Beaumont, TX
Service
He was great…will ask for him next time we need service!
John S, Beaumont, TX
technician did good not so Sears
While the person actually doing the job were very professional and knowledgeable, dealing with Sears was painful. No way to talk to a human, and when you finally got someone he or she could do nothing.... not his/her department. On addition for a LG authorized repair dealer, you were unable to work with LG to resolve the compressor warranty issue, putting me in the middle between Sears and LG... sad situation... And on top.... your constantly trying to sale you something.. for that yes, you can talk to a human
Pedro A, Beaumont, TX
Great. Service
Very knowledgeable, very punctual, very friendly. Answered all of our questions.
Mary B, Kountze, TX
N/a
On time quick and was very polite while working and was able to get the job done
Forrest H, Beaumont, TX
Friendly & Efficient Service
Johnny came out and diagnosed my washer's problem and ordered the parts. He came back and repaired it once the parts came. He is a very friendly guy and it didn't take him very long to diagnose the problem or fix it. He repaired another appliance in my home previously and the service was the same. Highly recommend him!
Linda H, Vidor, TX
