6461 Eastex Fwy Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pat W
Sergio was very professional, explained my options throughly. After asking a few questions I made my decision to repair my refrigerator and buy the service plan. He was polite and all you would expect from a valued employee.
Customer service response - Thank you for your positive feedback, Pat. We're glad to hear that Sergio was professional, thorough, and polite in assisting with your refrigerator repair and service plan decision!
Sears Home Services on May 09, 2025
Haly B
Sergio was very professional and did a fantastic job at communicating and repairing my appliance.
Customer service response - Thank you for your positive feedback, Haly. We're glad to hear that Sergio was professional and did a great job communicating and repairing your appliance!
Sears Home Services on May 09, 2025
Donna B
Came early and got the job done. Very nice and professional.
Customer service response - Thank you for your positive feedback, Donna. We're glad to hear our technician was early, nice, and professional in completing the job!
Sears Home Services on May 04, 2025
Carol H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 30, 2025
Becky F
Mark was very prompt, professional & friendly. We were notified when he was coming and that's when he got here. Thank you Mark for fixing our refrigerator.
Customer service response - Thank you for your positive feedback, Becky. We're glad to hear that Mark was prompt, professional, and friendly in fixing your refrigerator!
Sears Home Services on April 27, 2025
Flying M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 27, 2025
Beth D
Very nice technician. Gave good advice
Customer service response - Thank you for your positive feedback, Beth. We're glad to hear our technician was nice and provided good advice!
Sears Home Services on April 27, 2025
Arlette C
Arrived in a timely manner. He was polite, knowledgeable, and offered more than one solution to my problem with the washing machine. Final result: — the repairs were more than a new washer.
Customer service response - Thank you for your positive feedback, Arlette. We're glad to hear our technician was timely, polite, and knowledgeable in offering solutions for your washing machine issue!
Sears Home Services on April 22, 2025
Tatum S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 22, 2025
Patti S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 22, 2025
