6461 Eastex Fwy Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (113 reviews)

Glen Vaglica

April 06, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 06, 2025

Mary Glenn

April 06, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on April 06, 2025

Margie Hill

April 04, 2025

Larry was very experienced and knowledgeable about the repair of my dryer. Great service job 👍🏾

Source: Google

Customer service response - Thank you for your positive feedback, Margie. We're delighted to hear that Larry provided experienced and knowledgeable service for your dryer repair!

Sears Home Services on April 03, 2025

Angela Plake

March 27, 2025

My repairman was fabulous! He communicated his arrival time and was prompt. My only issue is the AI service that schedules. My appointment was canceled and rescheduled after I had cleared my schedule to allow for a full day of waiting. You cannot call and get a person to talk to. I do not like everything being AI. Thankfully, my tech actually called the day of service to verify that I would be available.

Source: Google

Customer service response - Thank you for your positive feedback, Angela. We're glad to hear your repairman was fabulous and communicated well, and we're sorry for the inconvenience with the scheduling system; please contact us directly for further assistance.

Sears Home Services on March 27, 2025

Shelly Cuniff

March 26, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 26, 2025

Jerry Kuist

March 23, 2025

The man came on time saw what needed to be completed started making phone calls to get to the bottom of this long time open repair ticket.

Source: Google

Customer service response - Thank you for your positive feedback, Jerry. We're glad to hear our technician was prompt and proactive in addressing your repair needs!

Sears Home Services on March 23, 2025

Howard Blackwell

March 21, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 20, 2025

Patrick Calhoun

March 16, 2025

Friendly, professional service.

Source: Google

Customer service response - Thank you for your positive feedback, Patrick. We're glad to hear you appreciated our friendly and professional service!

Sears Home Services on March 16, 2025

Donnella Looger

February 13, 2025

Repairman Larry was on time, worked quickly and carefully protected surfaces from damage.

Source: Google

Customer service response - Thank you for your positive feedback, Donnella. We're delighted to hear that Larry was punctual, efficient, and careful in protecting your surfaces!

Sears Home Services on February 13, 2025

Raghurami Reddy

February 06, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on February 06, 2025

Average Rating: 4.7/5 (113 reviews)