1000 San Jacinto Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Deserves No rating
After "WAITING" 12 days for service call; the Tech lied about our 2 year old air conditioning unit, causing the home warranty to not warrant the service. The unit "IS" installed properly AND "NO SIGNS OF STANDING WATER" in pan. Very disappointed! We've been with Choice Warranty for about 11 years but changing now.
Charles, Dayton, TX
Customer service response - Hi Charles, Thank you for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand and email us at [email protected], we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on August 22, 2023
