735 Old Austin Highway Ste B Reviews
Showing most recent reviews from verified customers of Sears Home Services
Albert H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 27, 2025
Gregory B
Mohammad went above and beyond to ensure my HVAC / Heat Pump was repaired. A blown fuse and a loose input power conductor on the air handler circuit breaker restored proper operation. I am totally satisfied with his professional and efficient support.
Customer service response - Thank you for the 5-star review, Gregory! We're pleased to hear that Mohammad provided professional and efficient support to restore your HVAC/Heat Pump's proper operation.
Sears Home Services on April 24, 2025
Michael B
Knowledgeable and efficient. Explains everything upfront including costs and time frames. Sears promotor on products.
Customer service response - Thank you for the 5-star review, Michael! We're pleased to hear that our service was knowledgeable and efficient, with clear explanations on costs and time frames.
Sears Home Services on April 24, 2025
K S
Frank had been a pleasure to work with. His communication is so appreciated. He is fair and honest and genuinely seems to care about giving you the best options. Thank you.
Customer service response - Thank you for the 5-star review, K Stratton! We're pleased to hear that Frank's communication and honesty made your experience positive and that he provided you with the best options.
Sears Home Services on April 15, 2025
Susanne F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 06, 2025
Bruce A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 19, 2025
Patricia K
Frank was honest about my appliance issue. I felt comfortable with Frank in my home. Issue resolved in a timely manner.
Customer service response - Thank you for the 5-star review, Patricia! We're pleased to hear that Frank's honesty and professionalism made you feel comfortable and resolved your issue promptly.
Sears Home Services on January 28, 2025
Carl C
Very friendly and professional
Customer service response - Thank you for the 5-star review, Carl! We're pleased to hear that our service was friendly and professional.
Sears Home Services on January 12, 2025
mario G
Mohammed was very helpful and got us taken care of and repaired.bIt's not his fault or his employers that Cinch home services is no longer worth what we are spending on it
Customer service response - Thank you for the 5-star review, Mario! We're pleased to hear that Mohammed provided helpful service and took care of your repair needs.
Sears Home Services on January 01, 2025
David C
Ricky knows his stuff and is a super nice guy.
Customer service response - Thank you for the 5-star review, David! We're delighted to hear that Ricky's expertise and friendly demeanor made a positive impression.
Sears Home Services on December 30, 2024