735 Old Austin Highway Ste B Reviews
Showing most recent reviews from verified customers of Sears Home Services
tried everything to fix it
was unable to get the water filter to attach itself to the unit after installing the new parts ! problem remains ! Please replace the refrigerator with a new one that works ASAP !!!!
Rachael D, Bastrop, TX
Knowledgeable
The technician was knowledgeable, friendly efficient, and kept me informed of arrival time.
Diane T, Bastrop, TX
Very satisfied of his service.
Professional was very helpful. I felt he really liked was he does.
Gisele V, Bastrop, TX
Outstanding!
Ricky is the person every homeowner wants to show up to fix their appliance issues. He is knowledgeable, professional and gets the job done!
Janice S, Bastrop, TX
Ricky was great, but the company is difficult to work with.
Ricky did a great job repairing our refrigerator, He was professional and personable, so no complaints there. A&E Factory Service on the other hand provides a very poor service, in that they do not provide any way to communicate with them, other than through the technician. This is an appallingly bad situation and I would not recommend the company for this reason. Ricky gets five star and the company gets none.
Benjamin W, Bastrop, TX
Refrigerator Fixture
He was very knowledgeable of what he was doing and very efficient. Great service!
Nishchal A, Bastrop, TX
Refrigerator door
Ricky was professional, but personable. His work was performed thoroughly and he demonstrated respect for our home ( flooring, cabinets, etc).
Thomas W, Bastrop, TX
