12625 N I-H 35 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Karsaz A
Mark was very professional
Customer service response - Thank you for acknowledging Mark's professionalism; we always strive to maintain high standards.
Sears Home Services on March 25, 2024
JR R
Our Sears Appliance Repair & Service Technician " Ricky" was very professional, efficient and effective in diagnosing the "correct problem with our Major Appliance, including re-ordering the necessary and correct parts after incorrect parts were previously ordered and shipped. During our follow-up appointment, Ricky performed the necessary major parts installation to return our Appliance to working order. Afterwards, Ricky provided above and beyond customer services by answering and explaining important safety steps to follow before resuming / returning to " full use" of our Kennmore Elite "Frig"! I would highly recommend Ricky for any Sears product repairs. He knowledgeable, has many years of experience and provides "quality Sears Product service and repairs.
Customer service response - Thank you for your positive feedback on Ricky's professionalism, efficiency, and the high-quality service he provided. We're proud to have him on our team and glad to hear he has earned your recommendation.
Sears Home Services on March 25, 2024
Dr. N
Knowledgeable, professional, proficient and courteous.
Customer service response - We're grateful for your kind words and are happy you felt our team was knowledgeable and professional. Thank you for choosing us for your appliance repair needs.
Sears Home Services on March 13, 2024
Harve F
The technician Frank arrived on time and quickly diagnosed the problem with the dryer. He was personable, professional and knowledgeable.
Customer service response - We're thrilled to hear about your positive experience with Frank, thank you for your thoughtful review! Your feedback ensures we continue to deliver exceptional service.
Sears Home Services on March 12, 2024
Shane C
Ricky S at Sears Appliance Repair fixed my noisy fridge no problem and came the next day after I reached out. I’d recommend them for appliance repair to anyone with a Kenmore fridge needing some love.
Customer service response - Thank you so much for taking the time to leave a review! We are thrilled to hear that Ricky from Sears Appliance Repair was able to efficiently fix your noisy fridge and provide prompt service. We appreciate your recommendation to others with Kenmore fridges in need of repair.
Sears Home Services on February 15, 2024
Tom B
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 01, 2024
Hatim A
Technician cleaned a sensor and got the heater running.
Customer service response - Thank you for taking the time to leave a review, we appreciate your feedback and are glad to hear that the sensor was cleaned and the heater is now running.
Sears Home Services on January 31, 2024
Anura K
Very efficient.. got the repair done in 30 minutes
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your feedback and are glad to hear that we were able to efficiently complete the repair in 30 minutes.
Sears Home Services on January 24, 2024
Donna W
Richard was knowledgeable and very polite. It was a good experience.
Customer service response - Thank you for taking the time to leave a review! We're glad to hear that Richard provided you with knowledgeable and polite service. We appreciate your feedback!
Sears Home Services on January 23, 2024
Beverly T
Service Technician was very knowledgeable, and quick.
Customer service response - Thank you for your review! We are glad to hear that our service technician was knowledgeable and efficient. We appreciate your feedback!
Sears Home Services on February 09, 2024
