2625 South Loop 35 Ste 120 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Brenda Smith
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 25, 2025
sue domicolo
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025
Diane Moreno
Our washer repairman, Kenneth, did an excellent job!!! He arrived within the given time frame and gave us a quick call to alert us that he was on his way. He was quite knowledgeable and quickly diagnosed the issue with our washer. He had the needed parts on his truck and quickly repaired the washer. We opted to add the dryer service for only $50!
Customer service response - Thank you for your review, Diane! We're pleased to hear that our repairman was knowledgeable, quick, and efficient in resolving your washer's issues.
Sears Home Services on November 27, 2024
T Mattes
Great job, Abel super nice, expl ained everyt.hing
Customer service response - Thank you for your review! We're glad to hear that Abel did a great job and provided clear explanations.
Sears Home Services on November 23, 2024
Robert Clark
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 22, 2024
Denise Arango
Our second technician Abel was great- but the first technician was not accurate with diagnostics and we ended over paying for labor & we did not get out money back for that. Abel fixed our appliance & installed the part that was not needed but still replaced as it was already ordered. Thankful for technicians that go throughly with appliance inspection.
Customer service response - Thank you for sharing your experience, Denise. We're glad Abel provided thorough service and resolved the issue, and we appreciate your feedback on the initial visit.
Sears Home Services on September 21, 2024
Rosemary Anderson
Customer service response - Thank you for your review! We're glad to hear that our team was knowledgeable and able to fix your issue promptly.
Sears Home Services on September 11, 2024
Terry Curlin
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 14, 2024
stephen mallett
Customer service response - Thank you so much for the 5-star rating, stephen! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 06, 2024
Butch Graham
He was very professional, timely, and courteous. Thankyou.
Customer service response - Thank you for acknowledging our professionalism, punctuality, and courtesy in your review. We're glad you were satisfied with our service!
Sears Home Services on July 25, 2024