7600H Kingston Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Charles Jones
Very knowledgeable and professional
Customer service response - Thank you for your positive feedback, Charles! We're glad to hear that our team was knowledgeable and professional during your service.
Sears Home Services on December 12, 2024
Karen Robertson
Outstanding!
Customer service response - Thank you for your positive feedback, Karen! We're thrilled to hear you had an outstanding experience.
Sears Home Services on December 11, 2024
Audrey Barry
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 05, 2024
Larry Cundy
Samsung ice maker froze up. Mike took care of it and told us there was a recall on that item and how to follow up. Greatly appreciated.
Customer service response - Thank you for your positive feedback, Larry! We're glad to hear that Mike was able to assist with your ice maker and provide helpful recall information.
Sears Home Services on November 06, 2024
Bo Coburn
Repair seemed simple and straightforward. Ruben is easy going and helpful.
Customer service response - Thank you for your positive feedback, Bo! We're glad to hear that Ruben was easygoing and helpful during your repair.
Sears Home Services on October 23, 2024
Jill Lane
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 18, 2024
Jim Looper
Great repair person very knowledgeable and courteous knows a lot about what he is doing "The Best". The time frame allocated for arrival being 8 AM to 5 PM means you have to spend all day waiting for arrival Management should create a better system in todays electronic era.
Customer service response - Thank you for your positive feedback! We're glad to hear you had a great experience with our knowledgeable and courteous repair person. We appreciate your suggestion regarding the time frame and will consider it for future improvements.
Sears Home Services on September 17, 2024
Robin Wilde
On time, expert replacement with kind and clear service. Great job!
Customer service response - Thank you for your positive feedback, Robin! We're thrilled to hear that you received expert and kind service.
Sears Home Services on September 16, 2024
Marie Mirts
Kylen was very professional and knowledgeable .
Customer service response - Thank you for your positive feedback, Marie! We're delighted to hear that Kylen was professional and knowledgeable during your service.
Sears Home Services on September 15, 2024
Carrie Sheffield
He was friendly and explained things clearly and well. He also said hi to some of my cats. :) Totally recommend him, and he should definitely get a raise.
Customer service response - Thank you for your positive feedback, Carrie! We're delighted to hear that our technician was friendly, clear, and even took the time to greet your cats. We appreciate your recommendation!
Sears Home Services on September 15, 2024
