7600H Kingston Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bo C
Repair seemed simple and straightforward. Ruben is easy going and helpful.
Customer service response - Thank you for your positive feedback, Bo! We're glad to hear that Ruben was easygoing and helpful during your repair.
Sears Home Services on October 23, 2024
Jill L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 18, 2024
Jim L
Great repair person very knowledgeable and courteous knows a lot about what he is doing "The Best". The time frame allocated for arrival being 8 AM to 5 PM means you have to spend all day waiting for arrival Management should create a better system in todays electronic era.
Customer service response - Thank you for your positive feedback! We're glad to hear you had a great experience with our knowledgeable and courteous repair person. We appreciate your suggestion regarding the time frame and will consider it for future improvements.
Sears Home Services on September 17, 2024
Robin W
On time, expert replacement with kind and clear service. Great job!
Customer service response - Thank you for your positive feedback, Robin! We're thrilled to hear that you received expert and kind service.
Sears Home Services on September 16, 2024
Marie M
Kylen was very professional and knowledgeable .
Customer service response - Thank you for your positive feedback, Marie! We're delighted to hear that Kylen was professional and knowledgeable during your service.
Sears Home Services on September 15, 2024
Carrie S
He was friendly and explained things clearly and well. He also said hi to some of my cats. :) Totally recommend him, and he should definitely get a raise.
Customer service response - Thank you for your positive feedback, Carrie! We're delighted to hear that our technician was friendly, clear, and even took the time to greet your cats. We appreciate your recommendation!
Sears Home Services on September 15, 2024
TYRONE B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 05, 2024
Vicki U
Rubin was prompt, courteous and professional. All fixed!
Customer service response - Thank you for your positive feedback, Vicki! We're thrilled to hear that Rubin was prompt, courteous, and professional in fixing your issue.
Sears Home Services on September 02, 2024
Mellisa G
Mike was very pleasant and very helpful in solving our issue with the washing machine, as well as, giving additional assistance with owner maintenance.
Customer service response - Thank you for your positive feedback, Mellisa! We're delighted to hear that Mike was pleasant and helpful in resolving your washing machine issue and providing maintenance tips.
Sears Home Services on August 28, 2024
Mark A
Technician was knowledgeable and friendly.
Customer service response - Thank you for your positive feedback, Mark! We're delighted to hear that our technician was knowledgeable and friendly during your service.
Sears Home Services on August 25, 2024