7600H Kingston Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (121 reviews)

Bo C

October 23, 2024

Repair seemed simple and straightforward. Ruben is easy going and helpful.

Source: Google

Customer service response - Thank you for your positive feedback, Bo! We're glad to hear that Ruben was easygoing and helpful during your repair.

Sears Home Services on October 23, 2024

Jill L

September 18, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 18, 2024

Jim L

September 17, 2024

Great repair person very knowledgeable and courteous knows a lot about what he is doing "The Best". The time frame allocated for arrival being 8 AM to 5 PM means you have to spend all day waiting for arrival Management should create a better system in todays electronic era.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear you had a great experience with our knowledgeable and courteous repair person. We appreciate your suggestion regarding the time frame and will consider it for future improvements.

Sears Home Services on September 17, 2024

Robin W

September 16, 2024

On time, expert replacement with kind and clear service. Great job!

Source: Google

Customer service response - Thank you for your positive feedback, Robin! We're thrilled to hear that you received expert and kind service.

Sears Home Services on September 16, 2024

Marie M

September 15, 2024

Kylen was very professional and knowledgeable .

Source: Google

Customer service response - Thank you for your positive feedback, Marie! We're delighted to hear that Kylen was professional and knowledgeable during your service.

Sears Home Services on September 15, 2024

Carrie S

September 15, 2024

He was friendly and explained things clearly and well. He also said hi to some of my cats. :) Totally recommend him, and he should definitely get a raise.

Source: Google

Customer service response - Thank you for your positive feedback, Carrie! We're delighted to hear that our technician was friendly, clear, and even took the time to greet your cats. We appreciate your recommendation!

Sears Home Services on September 15, 2024

TYRONE B

September 05, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on September 05, 2024

Vicki U

September 02, 2024

Rubin was prompt, courteous and professional. All fixed!

Source: Google

Customer service response - Thank you for your positive feedback, Vicki! We're thrilled to hear that Rubin was prompt, courteous, and professional in fixing your issue.

Sears Home Services on September 02, 2024

Mellisa G

August 28, 2024

Mike was very pleasant and very helpful in solving our issue with the washing machine, as well as, giving additional assistance with owner maintenance.

Source: Google

Customer service response - Thank you for your positive feedback, Mellisa! We're delighted to hear that Mike was pleasant and helpful in resolving your washing machine issue and providing maintenance tips.

Sears Home Services on August 28, 2024

Mark A

August 25, 2024

Technician was knowledgeable and friendly.

Source: Google

Customer service response - Thank you for your positive feedback, Mark! We're delighted to hear that our technician was knowledgeable and friendly during your service.

Sears Home Services on August 25, 2024

Average Rating: 4.2/5 (121 reviews)