2011 N Roan St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Roger Cox
Customer service response - A big thank you, Roger, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 23, 2024
Amelia Fisher
Excellent service1 from Chris!!! So knowledgeable and informative
Customer service response - Thank you for sharing your positive experience with Chris! We're thrilled to hear he provided excellent and informative service.
Sears Home Services on May 23, 2024
Vernon Wells
Customer service response - Thank you so much for the fantastic 5-star rating, Vernon! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 21, 2024
Susan Little-Warner
He was on time to the app appt time. Always professional. Leaves things as they were after his repair. The refrigerator was in defrost mode when he left. He said tonight or in the morning we should have ice.
Customer service response - Thank you for highlighting our punctuality and professionalism. We're glad to hear the fridge is on its way to making ice again, and we appreciate your feedback.
Sears Home Services on March 31, 2024
Donna Wilson
Christopher was very qualified to work on our refrigerator. He was good to explain what he was doing and everything.
Customer service response - Thank you for recognizing Christopher's expertise and customer service. We appreciate your feedback!
Sears Home Services on March 27, 2024
Jerry Gehre
The service technicians showed up on time, looked for the problem and provided a solution within 15 minutes. They were very professional doing an excellent job. We would appreciate having them work on our appliances anytime! Thank you for a job well done!
Customer service response - We truly appreciate your kind words and commend our team for their timely and professional service. Thank you for trusting us with your appliance repairs!
Sears Home Services on March 18, 2024
John Hoard
Customer service response - Thank you so much for the fantastic 5-star rating, John! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 18, 2024
Lisa
Customer service response - A big thank you, Lisa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 07, 2024
Jared Abel
The tech Grady called ahead to schedule and showed up when he said he would. He worked hard and was very professional. He got our fridge back in working order quickly. I am glad sears has knowledgeable employees with a strong work ethic like Grady. Keep up the good work and please give this guy some recognition. Thank you!
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your kind words and are happy to hear that Grady provided you with prompt and professional service. We will make sure to recognize him for his hard work. Thank you again for your feedback.
Sears Home Services on February 04, 2024
Martha Trevathan
Cory was on time, professional, friendly, and knowledgeable. Immediately found the problems with 2 appliances, ordered parts and will return in one week to complete the job. Highly recommend!
Customer service response - Thank you for taking the time to leave a review. We apologize for any inconvenience caused by the delay in completing the job, and we appreciate your understanding. We're glad to hear that Cory provided great service and we'll make sure to pass along your positive feedback.
Sears Home Services on January 31, 2024
