2011 N Roan St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (123 reviews)

Leslie Humphries

March 11, 2025

3/11/25 Thank you for assessing why our dryer was not heating! We appreciate your quick response and professionalism.

Source: Google

Customer service response - Thank you for your positive feedback, Leslie! We're happy to hear you appreciated our quick response and professionalism in assessing your dryer issue.

Sears Home Services on March 11, 2025

joel king

February 21, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on February 22, 2025

Heather E

January 27, 2025

Jim was great!

Source: Google

Customer service response - Thank you for your positive feedback, Heather! We're thrilled to hear Jim provided great service.

Sears Home Services on January 27, 2025

Kevin Nabalta

January 21, 2025

John was an extremely friendly service employee! He was able to fix both appliances on his visit and will return to complete the repair because the part was not available in his van. He even gave some tips to help run the dishwasher more efficiently! Thanks John!

Source: Google

Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear John was friendly and helpful, and that he provided useful tips for your dishwasher.

Sears Home Services on January 21, 2025

Phoebie Nunn

January 20, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 21, 2025

Betsy Bridgforth

January 20, 2025

Repairman left these parts off of our stove. Said they were not necessary & made his job harder. Why did the company put them on if they were not needed?

Source: Google

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on January 20, 2025

George Chernesky

January 08, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 09, 2025

Jade T

January 05, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 06, 2025

carolyn

December 18, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on December 19, 2024

Don Dalgleish

December 13, 2024

An absolutely wonderful gentleman, very knowledgeable and on time.

Source: Google

Customer service response - Thank you for your positive feedback, Don! We're glad to hear our technician was knowledgeable and punctual.

Sears Home Services on December 15, 2024

Average Rating: 4.6/5 (123 reviews)
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