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  4. Johnson City
  5. Sears Appliance Repair
  6. 2011 N Roan St
  7. Reviews

2011 N Roan St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (233 reviews)
Wonderful service
January 11, 2025
Overall rating

Jim came out after a big snow storm hit and was happy to help me out with my washer not draining properly. He was thorough and gave me input on issues I could see in the future with my dryer system. I really appreciate him stopping by and helping.

Sarah, Elizabethton, TN

Samsung fridge repair
January 02, 2025
Overall rating

Issue with fridge. Daniel arrived in the window. Professional. Courteous. Kind. Discerned the problem right away. Got right to it. Informed me as he went through the fix process. Just a great experience. No question who I will call for appliance issue in the future Just great!

James B, Marion, VA

Kenny was great
December 23, 2024
Overall rating

He showed up on Christmas Eve Eve and found the problem, fixed the problem, and told me how to fix the problem in the future. He was kind and patient. I would recommend Kenny to friends and family!

Brianna L, Johnson City, TN

Mystery washer problem
December 16, 2024
Overall rating

Jim trouble shot a problem I had with my washer that drove me crazy for weeks.

Tara C, Bristol, TN

Great technician!
December 06, 2024
Overall rating

John was a delight to work with, he knew exactly what to do. He was very efficient and the dryer is working perfectly. Thanks!

John G, Greeneville, TN

Pleasant, knowledgeable
November 07, 2024
Overall rating

He talked with me and explained the problem and let me look on as repair was being made.

David B, Elizabethton, TN

MAYTAG WASHER REPAIR
November 05, 2024
Overall rating

Technician was knowledgeable and walked into repair without knowing what problem was. Previous technician retired before repairs were made. Installed parts and fully tested the washer. It worked just like new. Very polite and amenable.

Paul M, Sugar Grove, VA

Dish washer
October 31, 2024
Overall rating

Very professional

Otis W, Elk Park, NC

Mountain
October 24, 2024
Overall rating

Tech was great. We will use him again. Thank you

Mark F, Todd, NC

Grady is a fabulous appliance repairman
October 23, 2024
Overall rating

Grady is a fabulous appliance repairman! Dealing with Sears non-English speaking customer service was NOT pleasant!

Stephanie N, Piney Flats, TN

Average Rating: 4.9/5 (233 reviews)

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