640 W Poplar Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stacey C
Richard has excellent customer service skills, very knowledgeable, and a pleasure to have repairing our fridge.
Customer service response - Thank you for your positive feedback, Stacey! We're glad to hear that Richard provided excellent customer service and was a pleasure to have repairing your fridge.
Sears Home Services on April 20, 2025
FLora P
Repairman was courteous. He explained step by step plans as to what was next.
Customer service response - Thank you for your positive feedback, Flora! We're glad to hear that our repairman was courteous and explained the process clearly.
Sears Home Services on April 16, 2025
Cornelia H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 15, 2025
Blanche H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 13, 2025
TFoxe E
The technician Mr.Darren was excellent and a genuine great Man!! He deserves a raise!!!
Customer service response - Thank you for your positive feedback! We're glad to hear that Mr. Darren provided excellent service, and we appreciate your kind words about him.
Sears Home Services on April 13, 2025
Theo R
We are appreciate his technical skills We need a way to update our phone number to our account
Customer service response - Thank you for your positive feedback, Theo! We're glad to hear you appreciated the technical skills. Please contact us directly to update your phone number on your account.
Sears Home Services on April 10, 2025
Randy C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 10, 2025
Carolyn T
Doc was especially courteous and when the washer acted up after he left I called him. He directed me what to do and it worked. Hope it works next time. He said to call him if I had any more problems.
Customer service response - Thank you for your positive feedback, Carolyn! We're glad to hear that Doc was courteous and helpful, and that his guidance resolved the issue with your washer.
Sears Home Services on April 10, 2025
Paul D
Great experience
Customer service response - Thank you for your positive feedback, Paul! We're glad to hear you had a great experience with us.
Sears Home Services on April 08, 2025
Thomas T
Mr.Ron, gave a precise arrival time. Also once he started he was quick to diagnose the problem and parts on the truck. Repair completed in a few minutes. All in one trip. Thanks
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear that Mr. Ron provided efficient service and completed the repair in one trip.
Sears Home Services on April 06, 2025