640 W Poplar Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Karen S
Timothy, the service technician did an outstanding job of notifying me that he was in transit to my brother’s house for installation of a dryer part. Timothy was friendly and personable to my brother who is visually impaired. As Mike’s sister, I greatly appreciate that very much. A ⭐️⭐️⭐️⭐️⭐️ rating is given for his stellar professionalism!
Customer service response - Thank you for your positive feedback, Karen! We're glad to hear that Timothy provided outstanding service and was friendly and personable to your brother.
Sears Home Services on April 28, 2025
Paul S
The service provided was amazing. The service technician, Doc, was so friendly and thorough. I will use Sears in the future for purchases and repairs. Thanks Doc.
Customer service response - Thank you for your positive feedback, Paul! We're glad to hear that Doc provided amazing service and that you plan to use Sears for future purchases and repairs.
Sears Home Services on April 24, 2025
Barbara W
He was great real nice 👍🏾🙂 I would have him again if needed thanks
Customer service response - Thank you for your positive feedback, Barbara! We're glad to hear you had a great experience and would welcome our technician back if needed.
Sears Home Services on April 23, 2025
David G
Great experience. Service technician was prompt and knowledgeable m.
Customer service response - Thank you for your positive feedback, David! We're glad to hear you had a great experience and that our service technician was prompt and knowledgeable.
Sears Home Services on April 21, 2025
Stacey C
Richard has excellent customer service skills, very knowledgeable, and a pleasure to have repairing our fridge.
Customer service response - Thank you for your positive feedback, Stacey! We're glad to hear that Richard provided excellent customer service and was a pleasure to have repairing your fridge.
Sears Home Services on April 20, 2025
FLora P
Repairman was courteous. He explained step by step plans as to what was next.
Customer service response - Thank you for your positive feedback, Flora! We're glad to hear that our repairman was courteous and explained the process clearly.
Sears Home Services on April 16, 2025
Cornelia H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 15, 2025
Blanche H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 13, 2025
TFoxe E
The technician Mr.Darren was excellent and a genuine great Man!! He deserves a raise!!!
Customer service response - Thank you for your positive feedback! We're glad to hear that Mr. Darren provided excellent service, and we appreciate your kind words about him.
Sears Home Services on April 13, 2025
Theo R
We are appreciate his technical skills We need a way to update our phone number to our account
Customer service response - Thank you for your positive feedback, Theo! We're glad to hear you appreciated the technical skills. Please contact us directly to update your phone number on your account.
Sears Home Services on April 10, 2025
