2100 Hamilton Place Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Patti C
James was terrific… I was told that I would not be charged the 100. Service charge because it was on the same case..please advise.. Sears has always been our choice.. someone that you could depend on.. thanks
Customer service response - Thank you for your positive feedback, Patti! We're glad to hear James provided terrific service. Please contact us directly to clarify any billing concerns.
Sears Home Services on March 24, 2025
Joan E
So professional, but friendly…..he was knowledgeable and patient. Very nice person.
Customer service response - Thank you for your positive feedback, Joan! We're glad to hear our technician was professional, friendly, and knowledgeable.
Sears Home Services on March 23, 2025
Marc B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 19, 2025
Gabriel D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 18, 2025
Teresa W
Technicians were very kind and helpful. Problem was solved.
Customer service response - Thank you for your positive feedback, Teresa! We're glad to hear our technicians were kind and helpful in solving the problem.
Sears Home Services on March 17, 2025
Jules K
Bill, the Technician, was great! He was able to arrive early & called first to check. He diagnosed a bad compressor (my husband thought it would be). Bill was friendly and professional. I could tell he was being genuine during our conversations. Even though we are buying a new frig, we don't regret the service call.
Customer service response - Thank you for your positive feedback, Jules! We're glad to hear that Bill provided friendly and professional service, and we appreciate your understanding regarding the service call.
Sears Home Services on February 12, 2025
Cindy S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 04, 2025
Barron P
James was very nice and friendly he resolved the issue we were having with our dryer. James is a FIVE STAR EMPLOYEE. Thanks
Customer service response - Thank you for your positive feedback, Barron! We're thrilled to hear that James provided friendly service and resolved your dryer issue.
Sears Home Services on January 27, 2025
Melanie P
Our Sears Tech did an awesome job! He solved our problem, made additional improvements to our dryer, and also provided excellent customer service! He was actually the best Tech provided through our home warranty service. Thank you!!
Customer service response - Thank you for your positive feedback, Melanie! We're thrilled to hear our technician provided excellent service and improvements to your dryer.
Sears Home Services on January 27, 2025
Victoria M
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025