2100 Hamilton Place Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joan T Erickson
So professional, but friendly…..he was knowledgeable and patient. Very nice person.
Customer service response - Thank you for your positive feedback, Joan! We're glad to hear our technician was professional, friendly, and knowledgeable.
Sears Home Services on March 23, 2025
Marc Bonin
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 19, 2025
Susan Sasse
Dishwasher won’t dry but was told the problem was the water was not hot enough! He did not measure the heat nor look at hot water heater
Customer service response - We apologize for the trouble you've faced, Susan. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on March 18, 2025
Gabriel Dunn
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 18, 2025
Teresa Widner
Technicians were very kind and helpful. Problem was solved.
Customer service response - Thank you for your positive feedback, Teresa! We're glad to hear our technicians were kind and helpful in solving the problem.
Sears Home Services on March 17, 2025
Jules Kinder
Bill, the Technician, was great! He was able to arrive early & called first to check. He diagnosed a bad compressor (my husband thought it would be). Bill was friendly and professional. I could tell he was being genuine during our conversations. Even though we are buying a new frig, we don't regret the service call.
Customer service response - Thank you for your positive feedback, Jules! We're glad to hear that Bill provided friendly and professional service, and we appreciate your understanding regarding the service call.
Sears Home Services on February 12, 2025
Cindy Sartin
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 04, 2025
Barron Peterson
James was very nice and friendly he resolved the issue we were having with our dryer. James is a FIVE STAR EMPLOYEE. Thanks
Customer service response - Thank you for your positive feedback, Barron! We're thrilled to hear that James provided friendly service and resolved your dryer issue.
Sears Home Services on January 27, 2025
Melanie Peterson
Our Sears Tech did an awesome job! He solved our problem, made additional improvements to our dryer, and also provided excellent customer service! He was actually the best Tech provided through our home warranty service. Thank you!!
Customer service response - Thank you for your positive feedback, Melanie! We're thrilled to hear our technician provided excellent service and improvements to your dryer.
Sears Home Services on January 27, 2025
Victoria Maffett
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025