3400 Empire Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Roger is the best!
I really appreciate Roger as our service Technician. He pleasant, respectful, through and always does a great job. He fixed our dryer in no time. I am so glad that he is my service Tech.
Debbie T, Lynd, MN
Roger
He was great! Very patient and why above and beyond to get our washing machine fixed.
Caitlin C, Sioux Falls, SD
Repair washer
Drew did a fine job!! Removed clogged items in drain hose.
Clark H, Hartford, SD
GE Refrigerator Noise Problem
Drew wasn't able to make the issue go away. He explained that newer GE fridge are noisier than older models because of a change in the material used to insulate the appliance and help it retain cooling temperatures. He suggested two ways to mitigate which I will try out. I'm disappointed in the product though.
Max I, Pipestone, MN
Drew gives great service
Drew is very polite and gives great explanations of the work that needs to be done.
Richard R, Sioux Falls, SD
Refrigerator Repair Visit
Thank you so much for your prompt, next day service. This is the 2nd visit from Sears Home Services and Drew. The first was through another plan and I was so happy that I cancelled that service and joined the Sears Home Service Plan. Drew was polite, knowledgeable, left everything clean, and did an amazing job!! So happy with my decision.
Vicki I, Sioux Falls, SD
Job done
Tec diagnosed issue ordered part returned and fixed it. What I expected, thanks.
Anthony A, Mountain Lake, MN
Quick Service
Diagnosed the issue and had the right part to correct the problem. For a 20+ year old washer it works as good as it did the first day.
Todd N, Sioux Falls, SD
Washer and dryer repair
Drew was very thorough. He explained things very well. He was extremely friendly. I would 100% use him again.
Randall B, Sioux Falls, SD
Experienced technician
Roger is a very knowledgable technician and works fast and efficiently. We are very happy with his expertise and he was able to replace parts in our washing machine very fast.
Cindy M, Sioux Falls, SD
