3400 Empire Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (95 reviews)
Sears Technician comments
January 13, 2025
Overall rating

Sears technician Drew arrived at our house on the scheduled date and time to evaluate our refrigerator issue, quickly diagnosed the problem, ordered the required parts. He then arrived on the second appointment date on time to install the required repair parts. The installed repair parts seem to have corrected the failed compressor issue as of now.

Dorothy L, Sioux Falls, SD

Washing machine
December 31, 2024
Overall rating

Very detailed explanation with great patience. Highly recommend his service to anyone!

Mike B, Sioux Falls, SD

Great service
December 31, 2024
Overall rating

He was very nice. Professional and explained the problem in an easy to understand manner. Friendly and courteous. He lnew what he was doing and hot the job done quickly.

Christine S, Dell Rapids, SD

Thanks
December 08, 2024
Overall rating

Roger is always prompt. I appreciate that alot. Thanks you. Did a good job.

Alex H, Sioux Falls, SD

A good technician who goes the extra mile!
December 03, 2024
Overall rating

The washing machine had a difficult problem to diagnose and repair. Roger stayed with the job and process until the job was done and done right. Very courteous and competent. He came after normal hours because of my schedule in order to get me up and running again. I'm impressed 😁

Paul M, White, SD

excellent
November 30, 2024
Overall rating

Rick was pleasant, respectful and friendly, careful with moving the refrigerator and cleaned his work area when completed.

Linda D, Walnut Grove, MN

Maintenance on washing machine
November 29, 2024
Overall rating

Kept of us informed of his arrival time. Came in did his job n was very pleasant. Answered any questions I had. Had everything clean when he left.

Elaine J, Springfield, SD

Great Service
November 26, 2024
Overall rating

Drew was very professional and efficient. He did the job correctly in no time at all. He was very nice and explained everything up front to me so I could make an informed decision.

Christine S, Dell Rapids, SD

Absolutely Fantastic!
November 19, 2024
Overall rating

Roger was a delight. Even though his day went long, he was still willing to come to our house well past 5p to service our oven because he knew how important it was for us to be able to use it. Top notch service!

Colleen Z, Sioux Falls, SD

Excellent human being
November 12, 2024
Overall rating

Good man! Good worker! He does excellent work and a dedicated employee

John S, Harrisburg, SD

Average Rating: 4.9/5 (95 reviews)