1143 Broad St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Terry C
Very knowledgeable. i am still waiting on lowes protect for a refrigerator....they are still waiting on you to send them the service call info......so i guess we are both waiting on you guys....
Customer service response - Thank you for your feedback. We're glad to hear our technician was knowledgeable, and we appreciate your understanding regarding the R600 refrigerator.
Sears Home Services on September 18, 2024
Brenda G
Anthony came out to repair my air condition unit. He is so knowledgeable as he was able to explain what had gone wrong and made the necessary repairs. X He even have tips to prolong the life of your unit. He is very funny and took the edge off my anxiety regarding the unit. Thank you Anthony for your service and being so kind and caring. Be bless.
Customer service response - Thank you for sharing your positive experience with Anthony! We're delighted to hear he was able to ease your concerns and provide excellent service.
Sears Home Services on September 16, 2024
Danny C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 05, 2024
Margratta S
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 11, 2024
Eva B
Very good personality as well as a people person. Good job.
Customer service response - Thank you for recognizing our team's personality and work. We're glad you had a positive experience!
Sears Home Services on July 28, 2024
MaryJane C
Very professional and even though my dishwasher won't work he got it open so I could get my china and other dishes out. Thank you for the great service .
Customer service response - We're glad to hear you appreciated our professional service, and happy we could help you retrieve your dishes. Thank you for your positive review!
Sears Home Services on July 25, 2024
Ezestra M
Customer service response - A big thank you, Ezestra, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 09, 2024
Paul W
problem fixed thank for STEVE
Customer service response - We're glad Steve could fix the problem for you! Thank in you for taking the time to leave a review.
Sears Home Services on July 08, 2024
Joyce D
The technician was the best! He pin pointed the problem ordered the parts and when he was finally able; (my appointment was rescheduled 3 times with the changes happening on the same day of appointment) returned and completed the job without problem. However, there should be more technicians in the field to complete the work in a timely manner.
Customer service response - Thank you for acknowledging our technician's capabilities and for your patience with the scheduling issues. We're working on increasing our field team to improve our service timing.
Sears Home Services on July 04, 2024
Ruel N
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 26, 2024
