1143 Broad St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Surtrina Dooley
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 23, 2025
Linda Grant
The technician, Kim, arrived on time and he was friendly and professional! He repaired the dryer in a timely manner and offered suggestions for safety and good maintenance!
Customer service response - Thank you for your review, Linda! We're happy to hear Kim was friendly, professional, and provided helpful maintenance tips.
Sears Home Services on March 13, 2025
Carlos Vigoreaux
Alphabet
Customer service response - Thank you for your review, Carlos! We're glad to hear you had a positive experience.
Sears Home Services on December 29, 2024
Silverteen Mitchum
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 26, 2024
P Alston
Very pleased with Anthony. He was extremely professional and knowledgeable and completed the job in no time. Highly recommended!
Customer service response - Thank you for your positive feedback! We're delighted to hear that Anthony provided professional and knowledgeable service.
Sears Home Services on December 11, 2024
Ann Howard
He did and a good job. He explained some thing to me just too bad couldn’t fix it because on no parts available
Customer service response - Thank you for your review, Ann! We're glad he did a good job and explained everything, even though the parts were unavailable.
Sears Home Services on December 08, 2024
Shelia Brooks
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 03, 2024
Gina Mcleod
The repair man came this morning around nine and he diagnosed a problem and he went to Somerville to get the part and came back by and completed the job. He said he was gonna make sure we had heat for tonight and he did. He is a wonderful repair man if I ever have anything go wrong again I sure do wish he would be able to come back, it has been a pleasure work with First American Home Warranty and I appreciate y’all’s help
Customer service response - We apologize for the trouble you've faced, Gina. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on October 13, 2024
Mike Brantley
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 08, 2024
Kaye Canty
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 19, 2024
