4570 Ladson Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
KERWIN W
David is a very professional technician..I told him what was wrong with the refrigerator..He went right to the problem..He had everything he needed for the job with him..👍🏼
Customer service response - Thank you for highlighting David's professionalism and efficiency. We're thrilled to hear he resolved your refrigerator issue promptly!
Sears Home Services on July 30, 2024
Atilano M
Customer service response - A big thank you, Atilano, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 28, 2024
John C
Knowledgeable and friendly
Customer service response - Thank you for your kind words! We're thrilled to hear that you found our team both knowledgeable and friendly.
Sears Home Services on July 25, 2024
Dan K
Customer service response - A big thank you, Dan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 22, 2024
Jerry S
The repair person was very good. However it took three appointments for them to get here. Sears never called when they missed the first two appointments.They just called to set another appointment.
Customer service response - We apologize for the inconvenience of missed appointments and lack of communication. Thank you for acknowledging our technician's skill and for your patience.
Sears Home Services on July 17, 2024
robert M
Customer service response - Thank you so much for the fantastic 5-star rating, robert! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 17, 2024
Kathy G
System/website sucked Technician was great
Customer service response - We apologize for any inconvenience you experienced with our system/website but are glad to hear our technician provided great service. Thank you for your feedback.
Sears Home Services on July 17, 2024
Thia H
Polite, knowledgeable and explained things thoroughly.
Customer service response - Thank you for your positive feedback! We're thrilled to hear you were satisfied with our service and found our team knowledgeable and thorough.
Sears Home Services on July 17, 2024
Steven O
Customer service response - A big thank you, Steven, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
Bob F
Why don't you answer the phone???
Customer service response - We apologize for the inconvenience caused by not answering the phone. We're working on improving our response times.
Sears Home Services on July 08, 2024
