7801 Rivers Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Michael M
The technician Vincent was good, overall experience was ugly. Initial date of service May 24,2024 and finally parts install on 2nd service call August 1.
Customer service response - We apologize for the delay in getting your appliance fixed and appreciate your patience. Thank you for acknowledging Vincent's efforts and for your feedback.
Sears Home Services on August 01, 2024
Ashley R
Customer service response - Hi Ashley, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 01, 2024
Karey S
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on July 30, 2024
ShaRelle L
My technician Brandon was very knowledgeable and extremely honest. He was efficient one of the best I've seen in a while.
Customer service response - Thank you for your positive feedback about Brandon's service. We're proud to have him on our team and glad to hear he provided you with the exceptional service we strive for.
Sears Home Services on July 30, 2024
Ted B
Efficient.
Customer service response - Thank you for highlighting our efficiency. We appreciate your feedback!
Sears Home Services on July 28, 2024
CoastieChief1
Excellent experience! David is a very knowledgeable guy that knows what he is doing. Got my fridge up and running in no time. Very personable and took time to show me the issue and explain things. Highly recommend!!!
Customer service response - Thank you for your wonderful review and for recognizing David's expertise and helpfulness! We're thrilled we could get your fridge fixed quickly and appreciate your high recommendation.
Sears Home Services on July 24, 2024
Trina E
The technician was amazing. He had great customer service!
Customer service response - We're thrilled to hear you had a great experience with our technician and appreciated his customer service. Thank you for sharing your feedback!
Sears Home Services on July 17, 2024
Barbara N
Deshawn is very professional and diligent! A pleasure to work with.
Customer service response - Thank and you for your kind words about Deshawn. We're thrilled to hear you had a pleasant experience!
Sears Home Services on July 17, 2024
anna L
He was very friendly, knowledgeable, quick, and personable. Would recommend him for any repair.
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 16, 2024
Vanessa W
He Shareef was very professional and explained wanted needed to be done and how it eas repaired
Customer service response - Thank you for your kind words! We're thrilled to hear Shareef provided excellent service and clear explanations.
Sears Home Services on July 09, 2024
