7801 Rivers Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ranee Townsend
Kelly
The Sears Dryer Technician was on time, courteous, very supportive with maintenance explanation and preventative maintenance. Technician worked quickly and left the area clean. I would definitely use his service again and recommend for appliance service.
Shambria Williams
Shareef called to let me know his arrival time. He arrived promptly and was friendly and professional. He was knowledgeable and effectively communicated the problem with my appliance. He had the required part on hand and quickly replaced the defective part and made sure the appliance was operating properly prior to leaving. He was exceptional!
Kathy Tucker
He ordered the part and installed it with professionalism.
Donna Roberts
What a pleasant, courteous, like able serviceman. He took the time to explain every thing to me. He was fast, efficient and very professional. A definite asset to your company.
Kassie Simmons
Don Mucheck
Goid technician who knew his skills and repaired my range over without flaw and great workmanship. I would recommend him to anyone
Customer service response - Thank you for your positive feedback and recommendation! We're thrilled to hear about your satisfaction with our technician's craftsmanship.
Sears Home Services on July 17, 2024
Charlie Fulton
Customer service response - Thank you for awarding us a solid 4-star rating, Charlie! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on June 09, 2024
Russell Lowery
Sharon Baldrick
I want to give the technician 5 stars, because he was awesome. My issue was the inability to speak to a human (even via chat) when there was confusion regarding my appointment time. I received a text that the technician was on the way but site still showed a much later arrival. Aside from that all was great.
Customer service response - We appreciate your feedback and apologize for any inconvenience caused by the confusion with your appointment time. We will take your comments into consideration to improve our communication channels. Thank you for choosing Sears Appliance Repair service and for giving our technician a 5-star rating.
Sears Home Services on January 16, 2024
