1555 Fording Island Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (15 reviews)

Lester B

August 19, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 19, 2024

john R

August 01, 2024

He was great even though he couldn't fix it. We have to keep putting oil and lemon juice in it or affresh

Source: Google

Customer service response - Thank you for acknowledging the effort, though I'm sorry we couldn't fully resolve the issue. We appreciate your understanding and the tip on maintenance.

Sears Home Services on August 01, 2024

Martha G

July 25, 2024

Jeneil was very professional and friendly.

Source: Google

Customer service response - Thank you for recognizing Jeneil's professionalism and friendliness in our service. We appreciate your feedback!

Sears Home Services on July 25, 2024

Cathy T

July 12, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Cathy! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 12, 2024

William H

June 21, 2024

One time, inexplicable action of door dispenser ice maker could not be addressed. Plan to avoid possible future experience discussed. Future appliance repair or replace insurance plan explained appropriately. Though no resolution to avoid another similar experience was offered, we were satisfied with information supplied.

Source: Google

Customer service response - A big thank you, William, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 21, 2024

Doris T

May 22, 2024

Robert stayed in touch with me regarding his time of arrival. He diagnosed the problem quickly, showed me the problem, and completed the repair efficiently. I would use him again for any appliance problem.

Source: Google

Customer service response - Thank you for taking the time to share your positive experience with Robert. We're delighted he could address the issue promptly and efficiently for you.

Sears Home Services on May 22, 2024

Ronnie B

March 20, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Ronnie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on March 20, 2024

Cheryl R

March 13, 2024

Janeil was prompt and very courteous. He was upfront and gave an honest quote for repairs.

Source: Google

Customer service response - I appreciate your kind words about Janeil. Thank you for sharing feedback on our service.

Sears Home Services on March 13, 2024

John T

March 13, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on March 13, 2024

Bill S

January 30, 2024

Came in as scheduled. Took care of business. He identified the problem. Unit is working .

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and we're glad to hear that our technician was able to identify and fix the issue with your unit. Thank you for choosing Sears Appliance Repair.

Sears Home Services on January 31, 2024

Average Rating: 4.2/5 (15 reviews)