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  3. South Carolina
  4. Charleston
  5. Sears Appliance Repair
  6. 2068 Sam Rittenberg Blvd
  7. Reviews

2068 Sam Rittenberg Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (234 reviews)
I give em a zero
December 20, 2023
Overall rating

My technician was a little Of when he talked to me if I would give them that would be a zoo. Cause he don't know how to talk to people. When he talk, he talks with you distrespect for Madness

Richard B, Charleston, SC

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.

Sears Home Services on December 21, 2023

Cooktop
December 18, 2023
Overall rating

5. He couldn't repair, but recommended a replacement which hopefully will come in a size that fits our cooktop cutout.

James M, Hollywood, SC

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .

Sears Home Services on December 18, 2023

Bryan no show
October 11, 2023
Overall rating

I'm disappointed, he never came to service my Appliances. This is the third week of no shows. I thought that I would have never good service because sears is a reliable company.

Melessia M, Johns Island, SC

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on October 11, 2023

Scott was so condescending to me and my renters
August 15, 2023
Overall rating

Scott was not only condescending and rude to me on the phone when he called about his estimated time of arrival, but then was absolutely condescending and rude to my renters. I was on speakerphone the entire time, and both my renter and myself try to disarm him, but nothing work. He was just router and router by the minute.

Jennifer P, Johns Island, SC

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on August 15, 2023

Average Rating: 4.8/5 (234 reviews)

Showing 231 - 234 reviews

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